Bus Driver (PART-TIME) - Talent Pool

Metrolinx

15d•Onsite

About The Position

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, safer, faster and easier. Metrolinx is accepting applications for GO Bus Drivers (Part-Time). Come drive with us and be part of a team that is making possibilities happen. From morning meetings to weekend getaways, grandkid visits and nights out with friends – we connect our customers to the moments that matter. We live and breathe safety while delighting our customers. If you have a passion for customer service, a desire to serve the community, and know the importance of keeping yourself and others safe—then this may be the role for you!

Requirements

Have a current and valid Ontario Class “G” driver’s licence or higher for a minimum of two (2) years with no more than two (2) demerit points and have no pending charges under the Highway Traffic Act that may result in two (2) or more demerit points.
Level of reading, writing, and learning skills normally attained through the completion of a high school education.
Minimum of six (6) months public facing customer service experience (dealing directly with the public/customers).
Ability to assist customers and emergency services (under the direction from Network Operations Control).
Interpersonal skills to maintain customer relations.
Good verbal communication skills to communicate with customers in different situations (detours, emergency info, etc.)
Require the ability to receive, understand and follow instructions audibly in the field on a regular basis.
Able to work independently within varying shifts/schedules, sit for extended periods of time, exercise a high degree of visual concentration, and drive large vehicles safely in variable weather and traffic conditions.
Capable of dealing with tickets, and tariffs.
Obtain and maintain a Class “C” driver’s licence and a “Z” endorsement.
Must successfully complete the New Driver Training program and all other training required by corporate policy.

Nice To Haves

Experience driving a commercial vehicle or other large vehicle is an asset.
Bilingualism is an asset

Responsibilities

Transport and assists customers and baggage if required.
Take responsibility for fare transactions and tickets for various time periods.
Ensure all Transit Regulations are observed by customers.
Make announcements and provide customer service.
Performs pre- and post-trip bus inspections in accordance with the most current regulations and Metrolinx policy.
Maintain the cleanliness of the interior and exterior of the bus.
Ensure seating adjustments are made to assist customers who have special needs.
Follow prescribed protocols in response to different levels of Safety Alerts.
Represent Metrolinx and the Metrolinx brand and work in accordance with Metrolinx customer and safety charters when providing customer service.
Must be able to work effectively in a dynamic work environment with a diverse customer base.
Perform other duties as assigned and agreed upon with the Union, including non-driving tasks.