Position Summary: This position is responsible for providing safe, reliable, courteous, and efficient transportation services to our Residents using our fleet bus. Must possess a valid driver's license and CDL license. Strong communication skills to effectively interface with Residents, staff, vendors, and general public. Must be able to pass a background check. Candidate should have a compassion for and desire to work with an older adult population. Core Competencies: • Professional communication style to interface with residents, personal companions and family members • Maintains a high level of self direction, when operating a fleet vehicle and dealing with daily transportation destinations • Problem solving skills to deal with unexpected destinations and unscheduled transports, while staying within the approved time frame • Strong organizational skills to deal with daily schedules, priorities of destinations, last minute changes and unexpected requests of residents • Excellent customer service skills in dealing with an aging population, ability to diffuse difficult situations of a personal nature • Uses good judgment when dealing with emergent situations, both on the road, in handling a fleet vehicle in all weather conditions, as well as dealing with resident demands and keeping the residents' safety as a top priority • Maintains a genuine interest in providing top geriatric care, within the scope of their duties and a continued belief in the culture of Orchard Cove Position Responsibilities: • A monthly schedule of bus trips will be distributed at the end of each month • All trips must be covered. In the event you cannot cover a shift please call the Resident Experience Lead/Transportation Coordinator. In the case of no coverage please notify Member Services ASAP so that arrangements can be made for an alternate means of bus transportation • Arrive 30 minutes before scheduled trip to warm up or cool off the bus and conduct pre-trip inspection. In the winter plan to arrive earlier if there has been a snowstorm in order to clean off the bus • Greet and help people both on and off the bus. For shopping trips, please assist members with packages • Record on daily sheet starting and ending mileage, starting and ending times and your initials • Please use phone only when necessary and never while driving. No personal calls allowed on bus phone • Bus keys are held at concierge (front) desk. Keys are·to be picked up and returned to the desk after each shift. Store gas receipts in monthly envelope provided • Turn in gas envelope to Transportation Coordinator at end of each month. Turn in daily schedule to Transportation Coordinator at the end of each shift • Due to the nature of scheduling, you must give a least a 2 week notice for vacation time Qualifications: • Education: High School or equivalent • Must have a current Massachusetts driver's license Class 2 CDL and in good standing • Previous Experience: 1-2 years of related customer service experience • In addition, employee must successfully pass the CORI check as requested by Orchard Cove. Must be able to pass DOT physical exam. Must attend mandatory in-services provided by Orchard Cove and periodic in-services in order to keep your license current Working Conditions and Physical Demands: • Ability to occasionally move items up to 30 pounds • Ability to push an occupied wheelchair and lift an empty wheelchair into trunk of car • Exposure to various weather conditions Remote Type Salary Range: $48,297.00 - $67,615.00 Welcome to Hebrew SeniorLife Careers! For All You Can Be At Hebrew SeniorLife, you’ll set the highest standard as part of our commitment to redefine the experience of aging. With compassion, resilience, and determination, you’ll make a difference in the lives of patients, residents, their families, and the broad senior care community every day. And they will make a difference in yours. These life-changing connections will give your work meaning and fuel your desire to be all that you can be. At Hebrew SeniorLife, that’s uniquely possible. Because here you’ll be supported to always keep growing. And as you do, so will our collective impact.
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Education Level
High school or GED
Number of Employees
1,001-5,000 employees