Bus Driver and Reservation Coordinator
About The Position
At Auxiliary and Business Services (ABS), our mission is simple yet profound: to serve the Virginia Tech community by providing products and essential services so that others can achieve success in support of the Virginia Tech mission. Every day, the unwavering commitment of the ABS team brings this mission to life. Through our work, we ensure that students, faculty, staff, and visitors have access to the resources and support they need to thrive in their academic, professional, and personal endeavors. Fleet Services is responsible for managing our university's 1,500 state vehicles which includes a rental vehicle fleet of approximately 150 vehicles. The Bus Driver and Reservation Coordinator is responsible for working with customers to arrange the logistics of all bus reservations while also serving as the primary bus driver for the approximately 200 reservations annually. Reporting to the Fleet Services Operations Manager, our Bus Drivers transport faculty, staff, students, and visitors on various charter trips in Virginia Tech passenger buses, vans, and other state vehicles. Trips occur throughout the week, including days, nights, and weekends. Additional responsibilities include loading and unloading luggage, maintaining trip logs, assisting individuals with disabilities, fueling and cleaning the vehicle, and notifying the shop supervisor of any maintenance issues or concerns. All of this work is performed while providing excellent customer service to all guests. The incumbent also performs other duties as requested; takes initiative to support a healthy work environment; strives to fulfill the terms in the Standards of Business Conduct; exemplifies the Virginia Tech Principles of Community; and supports the university’s motto, Ut Prosim (That I May Serve).
Requirements
- Must have a valid Commercial Driver's License (CDL), Class B or higher, with passenger and air brake endorsements.
- Must possess and maintain a DOT medical certification.
- Successful completion of pre-employment criminal conviction, driving records, and drug test background checks as required for a CDL driver. Incumbents are also subject to random, reasonable suspicion, and post-accident drug and alcohol screening.
- Experience operating large, motorized vehicles such as a passenger bus.
- Experience transporting passengers.
- Proficiency in Microsoft Office suite (Outlook, Word, Excel)
- Ability to arrange and participate in web meetings and teleconferences (Zoom and MS Teams)
- Ability to edit and print PDF files.
- Proficient reading driving directions and maps, and using GPS devices.
- Ability to use an iPad tablet for itineraries, pre-trip, and post-trip inspections.
- Must be able to sit, stand, and walk for extended periods.
- Ability to follow relevant safety regulations and state laws governing vehicle operation ensuring that passengers follow safety regulations.
- Ability to safely operate a passenger bus and other vehicles.
- Ability to safely and independently move and handle items weighing up to 50 pounds.
- Ability to operate automotive equipment and gas pumps.
Nice To Haves
- Previous experience operating a charter/passenger bus and/or large passenger vans
- Prior experience organizing schedules and coordinating services
- Strong customer services experience.
- Familiarity with Virginia Tech campus.
Responsibilities
- Working with customers to arrange the logistics of all bus reservations
- Serving as the primary bus driver for the approximately 200 reservations annually
- Transporting faculty, staff, students, and visitors on various charter trips in Virginia Tech passenger buses, vans, and other state vehicles
- Loading and unloading luggage
- Maintaining trip logs
- Assisting individuals with disabilities
- Fueling and cleaning the vehicle
- Notifying the shop supervisor of any maintenance issues or concerns
- Providing excellent customer service to all guests
- Performing other duties as requested
- Taking initiative to support a healthy work environment
- Striving to fulfill the terms in the Standards of Business Conduct
- Exemplifying the Virginia Tech Principles of Community
- Supporting the university’s motto, Ut Prosim (That I May Serve)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
