Bursar Associate

American College of Education

70d • $25

About The Position

As the Bursar Associate, you are responsible for reconciling student payments and ensuring all accounts properly reflect a student’s payment history. You will also assist the AP/AR Manager with posting cash receipts and ensuring that all students’ needs relating to required payments are met.

Requirements

• AA degree in accounting, finance, or related field and/or related experience in the Education.
• Preferred experience in bursar, financial aid, or student accounting office.
• Preferred experience with Campus Nexus/Anthology student information system.
• Preferred experience with Customer Relationship Management (CRM).

Nice To Haves

• Demonstrates self-reliance by meeting/exceeding workflow needs.
• Demonstrates positive attitude and motivation, concern for students, teamwork, and excellent time management skills.
• Follows established processes as outlined by organization and leadership.
• Completes assigned duties based on daily business needs and individual skill set.
• Consistently produces a high volume of quality work.
• Capable, and adapts as needed, to work under pressure and meet tight deadlines.
• Proven ability to work independently with limited supervision and with other department personnel.
• Must support and embrace the College’s B Corp mission to improve the people and communities we serve through our civic engagement initiatives.
• Must have exceptional communication, organization, and time management skills.
• Must be 'self-motivated' as well as creative and efficient in proposing solutions to complex, time-critical problems.
• Must be collaborative in driving decisions and a team-player.
• Strong analytical and problem-solving skills with a high attention to detail.
• Builds and maintains student satisfaction.
• Recognizes and anticipates student needs.

Responsibilities

• Offers students the highest level of customer service through the billing and collections process.
• Works closely with the student accounting team to ensure billing information matches student documents.
• Responds to student needs via email and phone to aid with finance-related questions or challenges.
• Advises students about payment methods, payment alerts, and changes to their accounts.
• Accurately and effectively communicates student feedback to internal and external departments.
• Works directly with the Bursar Manager on process improvements.
• Completes additional tasks as required.

Benefits

• Medical, dental, & vision Insurance
• HSA and FSA options
• Paid parental leave
• Paid volunteer time
• Tuition reimbursement & reduction programs
• Generous PTO
• 401k and employer match
• Full-service wellness and EAP program
• Employee recognition and awards programs
• Employer paid life & AD&D insurance
• Short-term disability
• Employer paid long-term disability
• And more…

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree