Burrow DCEO Engineer, DCC Communities

Amazon•Denver, CO

About The Position

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most innovative data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. EOT’s are Amazon’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion

Requirements

2+ years of electrical or mechanical, or 2+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
2+ years of Microsoft Office (Word, Excel, and Outlook) experience
High school or equivalent diploma

Nice To Haves

4+ years of data center engineering or operations experience
Associate's degree or above, or Bachelor's degree

Responsibilities

Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center.
Operate independently with limited direct management.
Act as an escalation point for all facilities-related issues within the data center, escalating to the Chief Engineer and Data Center Regional Manager as needed.
Perform root cause analysis of equipment failures.
Troubleshoot and report of facility and data sever-level events within internal SLA.
Create and deploy new standard practices for Engineering Operation Technicians and vendor support teams.
Ensure all safety procedures are adhered to by vendors and Amazon staff.
Utilize internal CMMS to manage building workflows.
Communicate complex technical information to a non-technical audience.
Fully comply with all physical security procedures and policies.
Respond to off hour emergency calls related to his data centers and help with the investigation, mitigation, and recovery of the issue(s).
Candidates should be able to lift up to 40 lbs and or work in elevated locations.
Ability to work in an environment that operates 24/7 with an ability to provide after-hours support as needed.
Respond off hours to site events and emergency issues

Benefits

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
Learn more about our benefits at https://amazon.jobs/en/benefits/us-benefits-and-stock .
Colorado $75,900 - $132,800 annually

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