Burner Service Technician - Oil $2,000 Sign on Bonus

Haffner's•Concord, MA

3d•$28 - $40

About The Position

This position is eligible for a $2,000 sign-on bonus. Hourly Rate is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications. Job Summary: Oil Service Technicians are responsible for the installation, maintenance, and repair of residential and commercial heating and cooling systems, as well as related tanks and piping.

Requirements

A minimum of three years of experience in oil service or equipment sales preferred.
NH oil burner service license.
EPA 608 certificate preferred.
Clean MA/ NH driving record.
Understanding of blueprints, plans, and manuals.
Ability to pass company-provided drug test, alcohol test, and physical.
Availability to work a flexible schedule, including weekends, overtime, and on call shifts.

Responsibilities

Installs, maintains, and repairs heating, ventilation, and cooling equipment at commercial and residential customer sites.
Communicates in a timely manner with office staff, maintaining a schedule and making sure any delays are properly communicated to the customer.
Documents all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures where applicable.
Diagnoses diverse electrical and mechanical service issues.
Explains the diagnosed issue in concise terms to the customer, together with the resolution.
Understands, and articulately conveys, company pricing and services to customers.
Repairs by obtaining any needed replacement parts, calibrating system to manufacturer’s recommendations, and thoroughly testing components for functionality.
Identifies and reports to owner potential opportunities for additional business (newer system, service contracts, and additional services).
Completes visit by obtaining customer signature and correct customer information, including email address.
Notifies dispatchers of any issues that require repair or compromise delivery or service
Maintains proper stock, parts, tools, and safety equipment in the vehicle.
Maintains company vehicle, including frequent interior and exterior cleaning, refueling, reporting any mechanical issues and ensuring that they are corrected, and submitting completed monthly vehicle inspection and mileage log forms.
Participates in company provided training opportunities on latest industry technologies.
Conducts visual oil tank inspections, recording condition with pictures and descriptions.
Executes other duties assigned by the Service Manager.