Building Supervisor - Ascension St. Vincent YMCA

YOUNG MENS CHRISTIAN ASSOCIATION OF SOUTHWESTERN INDIANA INCEvansville, IN
7d$12 - $13Onsite

About The Position

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Membership Team Member maintains a supportive, positive atmosphere that welcomes and respects all individuals. The Member Team Member responds to member and guest needs and promotes memberships and programs.

Requirements

  • CPR/AED, First Aid, Oxygen and Blood Borne Pathogen training required within 60 days of employment.
  • Child Abuse Prevention training required on/before first day of work.
  • Excellent interpersonal and problem solving skills.
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community
  • Previous customer service or other related experience.
  • Basic knowledge of computers.

Responsibilities

  • Adhere to policies related to boundaries with youth.
  • Complete required abuse risk management training.
  • Report suspicious or inappropriate behaviors and policy violations.
  • Follow mandated abuse reporting requirements.
  • Adhere to job specific abuse risk management responsibilities.
  • Ensure check-in procedures are followed
  • Greet and serve members and guests
  • Provide information on facility services and programs
  • Enroll members and program participants
  • Serve as liaison between members and program supervisors
  • Handle and solve member complaints
  • Carry out other duties as assigned
  • Meet and greet members and visitors in a positive and professional manner as a representative of the YMCA
  • Perform facility access control duties, including escorting members and visitors to rooms, if needed.
  • Give membership and program information to walk in and phone customers. High knowledge of program information at all times.
  • Provide quality tours of the facility.
  • Complete all require Y trainings, new staff orientation and membership desk training.
  • Responsible for finding substitutes if unable to come to work.
  • Clean front and service desks, center office, and lobby (please straighten lobby chairs)
  • Fill out maintenance request forms
  • Enforce YMCA policies (ex. lighting policy and code of conduct)
  • First responder for any emergency, behavior or incident that occurs
  • Walk-through checklist
  • Follow building closing procedures
  • This position required a minimum of two weekday shifts per week and a minimum two weekend shifts per month. Early morning openings, evenings, and weekend shifts may be included.
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