Building Services Specialist

Pinellas County Government • Clearwater, FL

1d • Onsite

About The Position

This position performs technical and paraprofessional work with heavy public contact; responsible for representing customer and building services public relations concerns of the County in construction permitting support services; possesses and applies the full range of core building services competencies and office support processes; maintains continuous public and interoffice contact with building permit applicants and staff on inter-department and inter-agency building, electrical, mechanical, and plumbing/gas, public safety, environment, and miscellaneous code requirements or considerations; coordinates and supports the general and overall combination of business office processes that support the issuance of construction permits; assists customers with initiating and processing relevant forms, updating licensure, scheduling/cancelling inspections, interacting with Pinellas County Construction Licensing Board (PCCLB) and State of Florida agencies, processing payments, extending and reinstating permits, troubleshooting issues, quality control, maintenance of the Pinellas County Building Code Books, after hours and municipal inspections coordination, printing out inspection cards and entering results for contractor inspectors, accessing Property Appraiser’s website data base for jurisdictional locater, applying construction industry terminology/building program requirements and applying advanced customer phone skills; may also perform as custodian and quality control tasks for permit records and related documents.

Requirements

• Three (3) years of highly technical administrative experience performing assignments directly related to building permit support (or intra-agency building permit support coordination or problem solving on building permit support administrative issues) in a heavy customer service public contact work environment plus demonstrated experience in a broad range of administrative support, computer applications, math, and use of office equipment; or two (2) years of college, trade school, or vocational training plus one (1) years of experience as described above; or an equivalent combination of education, training, and/or experience.
• Florida Driver's License or Florida Commercial Driver’s License and endorsement, if any.
• Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.
• Other knowledge, skills, abilities, and credentials required for a specific position.
• Knowledge of the County’s common building, electrical, plumbing, gas, mechanical, and other code requirements
• Knowledge of Business English, arithmetic, and spelling
• Knowledge of permit record processes, procedures, and regulations
• Knowledge of various sources, platforms, and delivery methods of permit records and documents.
• Ability to apply computer applications and software
• Ability to meet the public using tact, communication skills, and job knowledge to assist and answer technical inquiries
• Ability to explain common building codes and requirements for construction permitting support services, both in person and by telephone and to maintain clear and accurate records
• Ability to operate a personal computer and other automated systems to enter and retrieve information, monitor work performed, and to communicate information in reports
• Ability to perform mathematical computations, analyze data, and prepare reports based on findings, and communicate technical information, orally or in writing, in a manner understandable to contractors, consultants, superiors, staff personnel, and the general public
• Ability to establish and maintain effective working relationships with community, superiors, fellow employees, and the general public.

Responsibilities

• Communicates with customers and applicants for construction permitting support services
• Interprets and explains policies and regulations accurately and tactfully to the public
• Researches, corrects, merges, and provides historical records
• Reviews and enters information submitted through sub-contractor and authorized agent(s) forms
• Validates and updates information relevant to contractor licensure, including contact with PCCLB and other State of Florida contacts
• Schedules inspections
• Performs permit extensions and reinstatements
• Handles after hours and municipal inspections coordination
• Processes payments and issues receipts, balances daily receipts, and completes deposit slips and daily reports
• Refers customers’ questions to technical and professional staff responsible for subject matter reviews
• Applies building terminology and department system requirements
• Executes measures to identify and resolve inner-departmental quality control issues
• Updates Pinellas County Building Code Books for department director
• Prints out contract inspection schedules and enters results when received
• Regulates and orders supply requests, which requires assignments of Purchase Card (P-Card)
• Facilitates numerous daily, weekly, and other periodic reports
• Completes certifications when all criteria are met for power releases, certificates of occupancy, and certificates of completion
• Supplements issued permits for electrical and mechanical trades
• Arranges department staff meetings to include scheduling, agenda, and booking of speakers
• Answers pre-application and site plan meeting lines and schedules meetings for customers and appropriate staff
• Assists managers and supervisors in training and development of new or lower level staff
• Documents complaints and violations and investigates identified issues and prepares Court Citations
• Coordinates telephone and office facilities requests and takes action on assigned Risk Management issues
• Performs general office support duties
• Responds to requests and inquiries regarding permit records and documents
• Performs other related job duties as assigned

Benefits

• Looking for a strong retirement? We have you covered as members of the Florida Retirement System (FRS) with investment and pension options.
• We have deferred compensation programs and wellness centers to name a few perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree