Building Services Assistant Manager

City of Austin

About The Position

JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. Supports the Building Services Manager in managing all aspects of a single property or portfolio of properties including operational and financial activities. The Building Services Assistant Manager will lead and support a diverse team responsible for building maintenance, minor construction, and custodial operations. This role oversees skilled trades including plumbing, electrical, and HVAC, ensuring all services meet City of Austin policies and standards. The Building Servies Assistant Manager will coordinate vendor contracts, conduct property inspections, respond to occupant needs, and contribute to budget planning and long-term operational strategies. A strong commitment to safety, compliance, and effective problem-solving is essential. Monday- Friday, 7:30 a.m. to 4:30 p.m. • Hours may vary depending on work demands and business needs. • Evening, weekend and holiday work may be required. • This position is Exempt from overtime. • Work location will vary

Requirements

Graduation from an accredited high school or equivalent, plus four (4) years of experience related to the field, including two (2) years of experience in a supervisory or management capacity.
One (1) additional year of education may substitute for the required experience with a maximum substitution of two (2) years.
Knowledge of management principles.
Knowledge of fiscal planning and budget preparation.
Knowledge of maintenance operations.
Knowledge of applicable legislative and legal requirements.
Knowledge of City practice, policy and procedures.
Knowledge of supervisory and managerial techniques and methods.
Knowledge of financial terms and principles.
Knowledge of intermediate analytical and quantitative skills.
Skill in oral and written communication.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software applications.
Skill in data analysis and problem solving.
Skill in planning and organizing.
Ability to perform personnel management.
Ability to establish and maintaining good working relationships with other City employees and the public.
Ability to provide efficient, timely, and courteous customer service.
Ability to conduct basic financial analysis.
Ability to comprehend, analyze and interpret documents.
Ability to develop and utilize systematic processes and continuous improvement principles.

Nice To Haves

Certification, or the ability to obtain within 6 months of hire, in one or more of the following: Real Property Administrator (RPA), IFMA Certified Facility Manager (CFM), Facilities Management Administrator (FMA), Certified Property Manager (CPM), Certified Green Building Professional (CGBP), Leadership in Energy & Environmental Design (LEED) certification, or other green building professional credentials.
Professional facilities management experience in a municipal setting.
Budget development experience as it is related to the facilities field.
Proficiency in Microsoft Word, Excel, and Outlook and PowerPoint.
Ability to travel to more than one work location.

Responsibilities

Directs and provides support to the Building Services staff by performing cross-functional duties as necessary.
Coordinates and supervises the activities of division consisting of skill craft positions including plumbing, electrical, Heating Ventilation Air Conditioning (HVAC), etc., involved in minor construction, building maintenance, and related activities as well as the activities of the Building and Grounds (or Custodial) staff assigned to building portfolio.
Responds to occupant needs and ensures that administrative, building, technical, and custodial staff resolves problems.
Ensures that all services provided to properties are in compliance with City of Austin (COA) and Building Services policies, procedures, regulations, and contractual obligations and standards.
Conducts periodic property inspections, recommending and/or approving alterations, maintenance, and reconditioning.
Coordinates contracts for and oversees vendor services.
Provides recommendations and assists in the development of short- and long-range plans.
Assists in the development of property and departmental budget, and monitors budget expenditures.
Fosters COA and departmental safety culture and enforces safety rules.
Writes technical reports.
Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Benefits

Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

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