Building Products Merchandising Supervisor

Orepac Holding Company•Tacoma, WA

1d•Onsite

About The Position

OrePac Building Products is a wholesale building materials supplier providing product, sales, and technology solutions to the shelter industry. Our vision is to create trusted partnerships by providing quality products and maintaining strong relationships through unmatched service, operations, and logistics. Our mission: Make Complicated Simple™. The Building Products Merchandising Supervisor works directly with the branch Merchandising Territory Manager and has significant influence in all areas regarding staffing, employee engagement and development, accountability, and daily direction and assignments. Responsible for maintaining the stock level, merchandising, cleanliness, and overall appearance of OrePac’s specified product lines in The Home Depot stores. This position requires commuting to stores within a defined territory on a daily basis, computer knowledge, and maintaining relationships with key associates and leaders within The Home Depot stores and OrePac’s staff. Timeliness of task completion, project initiatives, and store level execution are key to success.

Requirements

Exceptional verbal communication and customer service skills, including the ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Includes the ability to articulate direction and expectations to teammates in a clear and concise manner.
Ability to deal with minor personnel issues, escalating more complex matters to Merchandising Territory Manager or Human Resources.
Excellent writing skills, including the ability to write professional business correspondences and reports.
Technological aptitude, including proficiency in Microsoft Office Suite and comfortability with mobile applications.
Flexibility and willingness to learn new tasks and responsibilities.
Demonstrated ability to effectively manage time and re-prioritize as needed. Ability to work with minimal supervision. Must be highly self-motivated and trustworthy.
Must be reliable and dependable, with excellent attendance and punctuality.
Strong reading and interpretation skills.
Solid math skills, including the ability to perform basic algebra.
Close attention to detail and high level of accuracy.
Ability to problem-solve minor to intermediate issues quickly and effectively. Reach out to leadership team for support in solving complex issues in a timely manner.
High school diploma or general education degree (GED); and 1 to 3 years experience in a supervisory role in a warehousing, merchandising, service-related environment, or related experience; or any combination of education, training, or experience that demonstrates the ability to perform the duties of the position.
Valid driver’s license
Reliable personal vehicle
Auto insurance coverage at the following minimum levels: o Bodily injury: $100,000 per person/$300,000 per incident o Property damage: $50,000 o Collision: $500 deductible o Comprehensive: $500 deductible

Responsibilities

Create an environment of open communication and connection between The HomeDepot and the local OrePac branch.
Perform duties in a professional manner and behave in a way that represents the values of both The Home Depot and OrePac.
Execute Corporate and localized team goals and initiatives.
Quickly identify the root causes of issues in the field and respond with prompt solutions.
Take ownership of assigned stores and build relationships with store management and store associates within the assigned territory.
Replace merchandise and verify correct product positioning to support an easy shopping experience for customers. Ensure compliance and visual appearance of programs.
Maintain aisle integrity by adhering to provided specifications. Responsible for cleaning and organizing aisles, cull carts, signage, and products.
Work closely with third-party service providers (MET, Signature Retail Services, and CrossMark).
Order on-hand levels against weeks-of-supply targets.
Confirm the quality of products and packaging.
Seek opportunities to improve inventory turnover.
Identify and report new product opportunities.
Provide fast and friendly customer service to The Home Depot customers as needed.
Comply with the safety standards of both The Home Depot and OrePac.
Perform store safety audits. Document and communicate safety concerns and injuries that take place during store service immediately or as soon as practicable.
Perform project-related tasks as instructed and track progress in the mobile application. Responsible for completing all special projects by specified deadlines.
Identify program improvement projects to work on at stores.
Learn the complete functionality of mobile phone store service applications.
Work with the Merchandising Territory Manager to provide feedback in areas of staffing, including (but not limited to) hiring, termination, rewarding and disciplining employees, training, assigning and directing work, and performance reviews.