Shooting Star Casino team members will always deliver excellent guest service to our guests and fellow co-workers. Our Star Service expectations include being: WELCOMING – Make every person feel invited and accepted PROACTIVE – Anticipate Guest needs UNIQUE – Create a one-of-a-kind experience at every opportunity RESOURCEFUL – Resolve the need COMPLETE – Take care and close Performs maintenance duties throughout the Shooting Star Casino and other properties. Monitors Track-It Program daily for miscellaneous work orders from other departments. Reads, comprehends and completes preventative maintenance sheets and performs tasks through work orders and verbal instructions. Tasks will be assigned daily by FCO Supervisor. Maintains a safe clean work environment. Maintains cleanliness in all building maintenance rooms, shop, boiler rooms, and mechanical rooms. Listens and responds to guest concerns to maintain a high level of guest satisfaction. Assists guest’s person to person, or via telephone. Listens to guests’ questions and/or comments and provides information as needed. Applies problem-solving techniques as necessary. Performs other duties and responsibilities as required or assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED