Under general supervision, this position will oversee the work of the Building & Development Leads and Building and Development Coordinators. The position carries the weight of administrative and supervisory duties. Serves to ensure that Development Services Team staff are proficient and effective in completing comprehensive permit processing (applications, plan triage, and building permit processes) for customers in a timely fashion. The manager will be responsible for resolving matters that are relative to system issues, data reporting, etc. Responsible for high-quality, detailed reporting analysis tasks in support of departmental research specific to the permitting process and software utilized. This classification requires the exercise of considerable independent judgment to accomplish the goals and objectives of the Department of City Planning. The incumbent must ensure that best-in-class customer service is provided to both internal and external customers and, embrace, support, and promote the City’s core values, beliefs, and culture.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees