Building Controls Service Technician

Maxair Mechanical•Marietta, GA

22h

About The Position

Summary/Objective The controls technician represents CMS Controls by serving as the direct customer contact and is responsible for all service-related controls tasks. These tasks include spot / emergency service calls, preventive maintenance, and small repair projects. Controls technicians work closely with the dispatcher and their team leader for daily assignments and weekly scheduling. In this position, you will establish and maintain a positive relationship with customers, vendors and co-workers. In doing so, you will utilize effective oral and written communication skills via phone, computer, and face to face. Job stress will range from moderate to extreme, with an average day being moderately stressful. At CMS Controls, we believe our customer’s satisfaction is the goal of our work. We safely provide the highest quality products and services for a fair price. Our employees’ personal happiness and job satisfaction are critical to our success and we value our employees as professionals. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Perform controls systems support and troubleshooting if various product lines 1. Typical product lines include: Distech, Siemens, Honeywell, Niagara, and Trane 2. This list is not conclusive, service technicians will often come across legacy systems requiring diagnostics and support 2. Perform controls preventive maintenance 3. Remotely support controls customers along with mechanical service providers 4. Safely perform emergency controls service visits to CMS Controls customers as well as new customers 5. Complete all required electronic paperwork in a timely and accurate manner; this includes Exit Reports for both start-ups and preventive maintenance 6. Communicate regularly with the controls Team Lead for daily / weekly assignments 7. Utilize the controls team leader for assistance on quality control, process, and technical issues 8. Perform accurate sales surveys to assist controls projects team on bids and scope generation 9. Maintain truck stock of general electrical equipment and tools for maximum efficiency 10. Ability to work overtime along with overnight work if requested by controls management staff 11. Participate in on-call technician rotation schedule this includes nights, weekends and holidays. 12. Support CMS Controls financial goals and principles 13. Always conform with CMS Controls policies and procedures 14. Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions 15. Always exhibit professional conduct, whether at the job site or driving company vehicles 16. Maintain any necessary licenses or certifications which may apply 17. Attend required department meetings 18. Attend company or vendor training as required 19. Work with and train any CMS Controls helpers/apprentices assigned to your job team 20. Complete and build on your Controls Technician Skill Set Tree (Evaluation to be provided by your manager) Competencies 1. Experience with navigating Windows based platforms 2. Experience in basic controls strategies 3. Communication Proficiency 4. Time Management 5. Ethical Conduct 6. HVAC and electrical experience is preferred

Requirements

Have a high school diploma or GED
At least 18 years old
Ability to pass a pre-employment drug screen and participate in a drug free workplace
Possess a clean driving record and a current driver’s license
Strong steady work history with 3+ years minimum performing building controls service / installation
Operating knowledge of Windows and PC functions; this includes navigating Windows file system, installing software, and using a multi-meter
Experience with navigating Windows based platforms
Experience in basic controls strategies
Communication Proficiency
Time Management
Ethical Conduct

Nice To Haves

Associates degree
Experience in the all or one of the following systems o Niagara o Distech o Honeywell o JCI o Siemens o Trane
Familiarity with IT systems
OSHA 30 certification
HVAC and electrical experience is preferred

Responsibilities

Perform controls systems support and troubleshooting if various product lines
Typical product lines include: Distech, Siemens, Honeywell, Niagara, and Trane
This list is not conclusive, service technicians will often come across legacy systems requiring diagnostics and support
Perform controls preventive maintenance
Remotely support controls customers along with mechanical service providers
Safely perform emergency controls service visits to CMS Controls customers as well as new customers
Complete all required electronic paperwork in a timely and accurate manner; this includes Exit Reports for both start-ups and preventive maintenance
Communicate regularly with the controls Team Lead for daily / weekly assignments
Utilize the controls team leader for assistance on quality control, process, and technical issues
Perform accurate sales surveys to assist controls projects team on bids and scope generation
Maintain truck stock of general electrical equipment and tools for maximum efficiency
Ability to work overtime along with overnight work if requested by controls management staff
Participate in on-call technician rotation schedule this includes nights, weekends and holidays.
Support CMS Controls financial goals and principles
Always conform with CMS Controls policies and procedures
Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions
Always exhibit professional conduct, whether at the job site or driving company vehicles
Maintain any necessary licenses or certifications which may apply
Attend required department meetings
Attend company or vendor training as required
Work with and train any CMS Controls helpers/apprentices assigned to your job team
Complete and build on your Controls Technician Skill Set Tree (Evaluation to be provided by your manager)