Building Automation System Monitoring Technician

Indoor Environmental Services•Sacramento, CA

11d•$29 - $34•Remote

About The Position

We are hiring a BMS Monitoring Technician to remotely monitor and support multiple building automation systems. This is not an IT helpdesk role and not a field technician position. This role requires HVAC understanding, strong judgment, and the ability to identify real system issues before they become failures. Basic level training will be provided.

Requirements

Experience with multiple building management / control systems
Proven ability to remotely access, navigate, and operate BMS front ends
Practical understanding of HVAC fundamentals
Experience reviewing trends, histories, and alarms
Ability to work independently and make sound judgment calls
Strong written communication and documentation skills

Responsibilities

Utilize basic computer skills to monitor HVAC controls, analyze data, and generate reports
Work with multiple BMS/BAS platforms (Niagara, Honeywell, Trane, Siemens, JCI, etc.)
Securely connect to and navigate remote customer sites
Assist field technicians with remote troubleshooting of HVAC and controls components
Assist customers with BMS adjustments remotely (setpoints, schedules, overrides)
Monitor alarms and trends for HVAC equipment: AHUs, RTUs, Boilers, chillers, VAVs, pumps, and associated systems
Acknowledge, prioritize, and triage alarms
Distinguish nuisance alarms from true faults
Identify cause vs symptom
Identify faulty components or faulty equipment
Escalate issues with clear, actionable documentation
Participate in a scheduled on-call rotation
Perform approved BAS maintenance tasks remotely (point checks, schedule reviews, alarm maintenance, backups where applicable).
Collaborate with team members to implement system upgrades and improvements
Collaborate with team members to diagnose and resolve technical issues effectively
Maintain accurate records of service calls, repairs, and system maintenance activities
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the position, and it may be amended at anytime at the sole discretion of the Company.