Building Automation Service Operations Supervisor

Siemens • Birmingham, AL

120d • $67,480 - $115,680

About The Position

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives. Transform the everyday with us! Our Service Operations Supervisors lead teams that are responsible for performing service work on building automation, fire, life safety, or security systems in commercial buildings such as hospitals, universities, and large industrial facilities.

Requirements

• High School Diploma or state-recognized GED
• 1+ year of experience as a specialist or technician in HVAC/Building Automation Controls industry
• Experience with Microsoft Office
• Must be able to demonstrate communication and organizational skills
• Must be 21 years of age and possess a valid driver's license with limited violations
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Nice To Haves

• Associate degree from a two-year college or technical school
• 5+ years of experience as a specialist or technician in HVAC/Building Automation Controls, Fire Alarm, or Security Systems industry
• Experience supervising teams

Responsibilities

• Supervise, train, and mentor the service team; set goals, monitor performance, conduct employee review meetings, schedule formal training, and champion safety compliance
• Determine technical labor loading and appropriate balance of talent to ensure proper resource coverage to meet customer needs; schedule and assign tasks to the team and periodically assist the team with maintenance activities and submittal of required paperwork
• Identify additional chargeable opportunities, including T&M, system upgrades, and service contract expansions, and complete and submit written service orders and reports covering all aspects of each assignment and activity
• Participate in sales-to-service and projects-to-service turnover process, including final project walkthroughs, service agreement scope reviews, and final information turnover to the inspection team
• Ensure contract requirements are met and performed to a high standard and develop customer relationships and maintain high levels of customer satisfaction while ensuring effective and timely communications; support contract profitability through cost containment procedures and processes

Benefits

• Health and wellness benefits
• Pay range of $67,480 - $115,680 annually with a target incentive of 5% of the base salary

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees