Building Automation/Controls Service Technician - Dallas, TX

About the position

The Service Tech III - Controls serves as a front-line resource to service technicians through technical support and provides guidance and training to other technicians. Performs diagnostics, maintenance and repair services on control systems.

Responsibilities

• Handles advanced controls installations, programming, troubleshooting and repair.
• Diagnoses system performance through observation, testing and setup as required by trade/position.
• Performs planned maintenance and inspections as indicated in the service agreement.
• Proficiently operates hand tools, power tools, gauges and measuring equipment.
• Completes service contracts, quoted projects and demand service calls as directed.
• Develops long-term relationships with customers and explains work performed to the customer's satisfaction.
• Communicates and documents project status to all project stakeholders.
• Serves as a front-line resource to service technicians through technical support.
• Coordinates the work of subcontractors, and trains and provides guidance to technicians.
• Participates in technician on-call-stand-by rotation as dictated by business unit policies and procedures.
• Coordinates multi-tech service calls.
• Completes documentation of invoicing, commissioning and check out data based on hours worked and materials or equipment used to complete the service.
• Safely drives a motor vehicle and trailer, follows requirements of company vehicle driving policy and adheres to all company safety requirements.
• Maintains equipment, tools, and inventory stock on service vehicle.
• Purchases materials and issues purchase order numbers to suppliers.
• Uses technology/software to create and modify programming such as graphics, data bases, sequences, etc.

Requirements

• High School Diploma or GED. Two-year technical degree in related field is preferred.
• Tridium AX/N4, Distech, Siemens, and Siemens Desigo Certification.
• 5-7 years of experience.
• Fundamentals of A/C electrical circuits and low voltage D/C electrical circuits and operation.
• Hands on experience with one or more controls platforms (Siemens, Distech, JCI, Inet, etc.).
• Access controls and lighting controls installations and programming skills.
• Advanced controls programming and troubleshooting skills.
• Ability to read and interpret blueprints, wiring diagrams, and device data sheets.
• Ability to use testing and metering devices.
• Familiar with Windows operating systems and software.
• Professional demeanor, solid interpersonal skills with good written and oral communication capability.
• Demonstrates strong business ethics at all times.