Building Attendant

The Detroit Institute of Arts•Detroit, MI

2d•Onsite

About The Position

Under the supervision of the Manager, Environmental Services and the Supervisor, Environmental Services, the Building Attendant performs general cleaning and janitorial work, including cleaning and disinfecting restrooms, cleaning floors, shampooing rugs, cleaning glass and removing rubbish and recycling.

Requirements

High school diploma or equivalent and one (1) year of cleaning experience in a museum, office, hospital, hotel, or similar setting required.
Demonstrated skills to prioritize and complete multiple tasks to meet deadlines and goals.
Demonstrated ability to work with attention to detail and produce accurate results.
Demonstrated ability to provide strong customer service.
Ability to respond calmly and make decisions in urgent and emergency situations.
Demonstrated flexibility and adaptability to changes in priorities based on operational need.
Ability to work regular weekend, evening, and holiday hours.
Occasional on-call availability may also be required
Must be proficient in the latest version of Microsoft Office 365.
Must have proficiency in the use of remote work technology such as scheduling with, connecting to, and using digital collaboration platforms such as Microsoft Teams.
Must be able to establish and maintain professional, productive and courteous interactions that promote positive teamwork. This encompasses going beyond giving and receiving instructions and includes but is not limited to (a) performing work activities requiring interacting or speaking with others; and (b) responding appropriately to constructive feedback or suggestions for improvement from a supervisor.

Responsibilities

Sweep, vacuum, dust, and wet mop floors.
Operate various equipment used to clean floors and carpets, including vacuum cleaners, floor scrubbers, floor buffers, carpet shampooers and extractors, and other miscellaneous equipment.
Clean restrooms and replenish supplies.
Collect and dispose of waste and recyclable products.
Replenish Environmental Services materials, equipment and supplies as needed throughout the facility.
Wash and/or spot clean walls, doors, fixtures, counters, furniture, etc.
Clean elevator tracks.
Demonstrate friendly, courteous, and professional customer service behavior.
Provide prompt service and attention to issues as they arise throughout the building in a consistently accommodating manner to ensure a clean and safe environment in support of the Visitor Satisfaction strategic goal.
Apply DIA values to interactions to support a culture of belonging among internal and external stakeholders.
Perform other duties as assigned.