Building Attendant Leader (Custodial Crew Leader)

University of Texas at Austin•Austin, TX

43d

About The Position

Schedules and coordinates the work of groups of cleaning workers using standardized practices set by the University. Advises them of special assignments or changes in work routine. Hiring decision contingent upon applicant clearing a background check.

Requirements

Required education: high school diploma or GED.
Experience following basic work instructions.
Two years of experience in any one of the following fields: custodial, environmental services, hospitality, warehouse, production, or facilities services.
Experience in a supervisory capacity.
The ability to read and understand work orders, instructions, product labels, product directions, and other written job materials.
Ability to understand and follow verbal and written instructions.
Good communication skills, interpersonal skills, and customer service skills.
Basic computer skills.
Ability to write simple correspondence and fill out standard forms.
Ability to work according to standardized processes.
Stable work history.
Strong attendance record.
Must have a reliable means of communicating with the department outside of work by phone.
U.S. citizenship or lawful permanent resident status required. Must provide appropriate documentation due to federal contract requirements

Nice To Haves

Preferred education: associate degree or bachelor's degree.
Experience supervising custodians in an OS1 cleaning environment.
More than one year supervisory experience.
Excellent communication skills, interpersonal skills, and customer service skills.
Advanced writing skills.
Working knowledge of safety and sanitation measures appropriate for custodial work.
Basic computer skills.
Successful completion of the advanced OS1 Comprehensive Certification Program.

Responsibilities

Leadership: Abide by the work rules and set a good example. Schedule and coordinate the work of one or more groups of Assistant Building Attendant Leaders and Building Attendant II Teams. Maintain order and discipline. Receive and schedule work per client instructions and provide client feedback. Manage performance through observation, communication of goals and standards. Ensure employees comply with policies, procedures, work rules, and SOP.
Administration: Prepare documents such as: Key Logs, Security Logs, Time Reports, FAMIS, First Reports of Injury, Inspection Reports, Supply Orders, Attendance Records, Training Records, Performance Records, periodic and annual Evaluations, New Employee Orientation, etc. in accordance with organizational practice and procedures. Provide timely notice to management on matters of concern as indicated by Supervisor and/or SOP.
Quality Assurance: Ensure that services and event setups are delivered per schedule and/or work order. Conduct inspections of buildings; comply with procedures and standards; maintain and submit accurate paperwork. Conduct and document inspections and corrective action. Ensure timely reporting, submission, and follow-up of building maintenance and custodial issues. Provide timely and effective responses to client complaints (including off shift visits, when necessary).
Train employees on cleaning, work procedures, safety, policies, and work rules using both classroom and individual training methods. Direct quarterly rotation of and training for specific BAII/ABAL duties, including Restroom Specialist, Light Duty Specialist, Vacuum Specialist, and Utility Specialist. Attend and participate in training. Maintain accurate and timely documentation of records. Conduct employee orientation for both new and current employees. Meet training deadlines.
Safety and Repair: Adhere to safety guidelines and maintain safe working conditions. Report and correct unsafe conditions and repairs to the BSS, FCMS, and FAMIS with detailed documentation. Ensure preventive maintenance and inspections follow SOP. Keep custodial lockers free of unauthorized products and compliant with the Authorized Products List. Organize and respond to floods and emergency clean-ups. Operate custodial equipment safely.
Security: Secure all doors and arm alarms per procedures. Follow building and room lock/unlock schedules. Manage keys, access cards, and alarm codes. Report security concerns to UTPD. Maintain and conduct quarterly equipment inventories, ensuring proper security. Report any loss or damage immediately to UTPD and management.
Emergency cleaning including removal and cleanup of blood borne pathogens. Reports repairs as needed. Schedules and staffs events. Holds meetings with staff. Other related duties as assigned.

Benefits

Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
Voluntary Vision, Dental, Life, and Disability insurance options
Generous paid vacation, sick time, and holidays
Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds
Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
Flexible spending account options for medical and childcare expenses
Robust free training access through LinkedIn Learning plus professional conference opportunities
Tuition assistance
Expansive employee discount program including athletic tickets
Free access to UT Austin's libraries and museums with staff ID card
Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card