Builder Manager - East

U.S. Bank National Association

4d • Remote

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Location expectations
This role is designated as U.S. home-based remote.
Enhances profitable new relationships and increased profitability with internal partners and business lines. Identifies business opportunities based on knowledge of clients, markets, products and services. Makes sales presentations to existing and prospective clients informing them of benefits of using the organization’s products and services to meet their needs. Trains and creates effective referral network to assist within specified market/line of business. The Builder Manager – East is a business development and relationship leadership role responsible for growing purchase and construction-to-permanent lending through builder partnerships across the Eastern market. This position strengthens existing builder relationships, develops new opportunities, and equips builder-focused Loan Officers with coaching, education, and field support while ensuring consistent, compliant, and high-quality customer experience.

Requirements

• Bachelor's degree, or equivalent work experience
• Typically nine or more years of relevant work experience
• Ability to travel for meetings with internal partners, clients, etc.
• This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.

Nice To Haves

• Thorough knowledge of product marketing, client service issues and organization operations
• Strong marketing, business development and negotiating skills, emphasizing the development of sales strategies and goals
• Ability to creatively resolve client concerns and issues
• Good knowledge of internal and external policies, procedures and operations
• Strong organizational and problem-solving skills
• Strong interpersonal and verbal and written communication skills
• Demonstrated focus on builder business development and partnership management.
• Prior Mortgage Loan Originator (MLO) experience supporting builder-focused production and programs.
• Established national and or regional builder relationships; ability to quantify book of business, partnerships footprint, and results.
• Experience as a builder development officer (BDO) or similar role that included coaching LO's on building and enhancing structure.
• Requires almost full-time travel

Responsibilities

• Build and deepen profitable builder relationships across the Eastern market; identify and pursue new partnership opportunities.
• Partner with field leadership and internal stakeholders (sales, underwriting, operations, risk, and product) to support builder needs and deliver solutions.
• Coach and support builder-focused Loan Officers (LOs), including building effective referral networks and strengthening builder account strategies.
• Lead builder education initiatives (products, process, risk, and enhancements) and drive adoption of best practices.
• Deliver compelling presentations to builder partners and internal teams on program value, performance, and opportunities.
• Monitor market trends and competitor activity; translate insights into actionable plans to increase volume, pull-through, and profitability.
• Ensure adherence to lending, compliance, and risk requirements; escalate emerging risk and operational issues appropriately.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees