Buffet - Food Server

Valley View Casino & Hotel • Valley Center, CA

30d

About The Position

Responsible for providing dining service to all guests in an efficient, courteous and professional manner, displaying a high standard of guest service.

Requirements

• High School diploma or GED equivalent.
• One year of food service experience in a full-service restaurant.
• Ability to communicate effectively in a positive manner using English in written, verbal and oral form.
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Must successfully pass a drug screening test.
• Must be able to successfully pass applicable auditions or skill testing.

Nice To Haves

• Bi-lingual in English and a second language.
• Previous experience in a gaming/casino environment.

Responsibilities

• All team members are obligated to support and uphold the Valley View Casino’s Standards of Excellence as outlined in the Team Member Guide to Success.
• Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service.
• Responsible for prompt, efficient and courteous service of food and beverages to restaurant customers in accordance with venue standards.
• Performs necessary tasks to service customers, i.e. taking and filling all food and drink orders and assisting in maintaining customer dining areas in a clean and neat manner.
• Monitors customer needs on a continual basis ensuring all requests will be promptly fulfilled.
• Interacts with all Team Members in a professional and courteous manner producing a smoothly and efficiently run operation.
• Assists other restaurant personnel with maintenance (side work, opening/closing duties) as necessary.
• Flexibility and adaptability to a changing clientele and environment.
• Other duties deemed necessary by Supervisor, Manager and/or Department Director.
• Responsible for conducting all responsibilities in a professional and ethical manner
• Responsible for maintaining a consistent, regular attendance record.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED