102210 - Buffet Attendant

Valencia Group•College Station, TX

4d•Onsite

About The Position

ROLE DESCRIPTION Buffet Attendant/Barista REPORTS TO : Outlet Manager STATUS : Non-Exempt JOB SUMMARY: The breakfast buffet attendant/barista is responsible for preparing and maintaining the breakfast buffet and coffee service area while delivering exceptional guest service. Duties include replenishing buffet items, preparing coffee beverages, delivering room service orders, maintaining cleanliness, and ensuring food safety standards are met. Physical Requirements:  Standing/Walking: Constantly  Crouching (Bend at knees): Frequently  Stooping (Bend at waist): Frequently  Twisting (knees, waist, neck): Constantly  Reaching (overhead/extension): Frequently  Handling/Grasping: Constantly  Pushing/Pulling: Frequently, average weight frequently 30–50 lbs  Lifting/Carrying: Frequently, food pans and beverage containers Working Environment: · Interior of hotel in all areas of hotel. Exposure to hot and cold temperatures DUTIES & FUNCTIONS: Contribute positively to a collaborative team environment within the F&B department Anticipate and prepare for guest needs, ensuring all requests are handled efficiently and thoughtfully Participate in ongoing training and development to enhance service delivery and product knowledge Adhere to all Hotel Valencia Group (and affiliates) policies, procedures, and safety standards to support efficient operations Maintain reliable attendance and flexibility in scheduling based on business demands Deliver exceptional guest service by greeting and engaging guests, maintaining a visible and approachable presence Proactively assist guests with questions, directions, hotel services, and local recommendations Demonstrate ownership by resolving guests and associate concerns professionally, thoroughly, and in a timely manner, escalating when appropriate Complete daily shift tasks and required reports to ensure operational readiness and accuracy Communicate effectively with other departments to support seamless guest experiences Create memorable, personalized experiences that make each guest feel recognized and valued Anticipate guest needs before they are expressed whenever possible Always Uphold the company’s Core Standards, ensuring service is personalized, attentive, and consistent with brand expectations Always maintain confidentiality of guest and hotel information Set up and maintain breakfast buffet presentation Prepare and serve coffee beverages Replenish food and beverage items promptly Maintain cleanliness and sanitation standards Provide friendly and efficient guest service Deliver room service orders to guest rooms with exceptional presentation Qualifications ESSENTIAL SKILLS AND QUALIFICATIONS: · Food handling knowledge preferred · Excellent customer service skills · Early morning availability required · Must be available to work mornings, weekends, and holidays BENEFITS: Medical, Dental, Life insurance Paid Time Off Paid Community Service Days Click here to learn more Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.

Requirements

Food handling knowledge preferred
Excellent customer service skills
Early morning availability required
Must be available to work mornings, weekends, and holidays

Responsibilities

Contribute positively to a collaborative team environment within the F&B department
Anticipate and prepare for guest needs, ensuring all requests are handled efficiently and thoughtfully
Participate in ongoing training and development to enhance service delivery and product knowledge
Adhere to all Hotel Valencia Group (and affiliates) policies, procedures, and safety standards to support efficient operations
Maintain reliable attendance and flexibility in scheduling based on business demands
Deliver exceptional guest service by greeting and engaging guests, maintaining a visible and approachable presence
Proactively assist guests with questions, directions, hotel services, and local recommendations
Demonstrate ownership by resolving guests and associate concerns professionally, thoroughly, and in a timely manner, escalating when appropriate
Complete daily shift tasks and required reports to ensure operational readiness and accuracy
Communicate effectively with other departments to support seamless guest experiences
Create memorable, personalized experiences that make each guest feel recognized and valued
Anticipate guest needs before they are expressed whenever possible
Always Uphold the company’s Core Standards, ensuring service is personalized, attentive, and consistent with brand expectations
Always maintain confidentiality of guest and hotel information
Set up and maintain breakfast buffet presentation
Prepare and serve coffee beverages
Replenish food and beverage items promptly
Maintain cleanliness and sanitation standards
Provide friendly and efficient guest service
Deliver room service orders to guest rooms with exceptional presentation