Budtender

PharmaCann•Plymouth Meeting, PA

11h•Onsite

About The Position

The Part Time Budtender at PharmaCann, Inc. is responsible for creating a world-class customer experience for all customers. This role promotes a positive, customer service-oriented, and compliant work environment, and is accountable for executing initiatives that achieve all hospitality goals at the retail PharmaCann location. The Budtender ensures compliance with all company policies, procedures, and operational objectives, as well as executing visual standards and presentation needs. A key aspect of the role is being passionate about helping people become educated about cannabis. This position also involves assisting in other functions of the operation, including but not limited to: call center, inventory, outreach, security, delivery acceptance, delivery, and visual merchandising.

Requirements

Minimum 21 years of age (or as required by state regulations).
A minimum of a High School diploma is required.
Minimum 2 years’ experience with customer service in a fast-paced retail environment.
Strong analytical skills to assess data, facts, and figures.
Intermediate-level math skills.
Proven expertise and experience to accurately manage a register.
Exceptional customer service skills.
Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner.
Strong computer-based skills.
Dynamic interpersonal and communication skills.
Business-minded personality.
A highly self-motivated and ethical individual.
Valid driver’s license and ability to successfully pass a Motor Vehicle Record background check (state specific).

Responsibilities

Meet & exceed personal sales volume and KPI goals.
Assist in building a great company and business that disrupts the traditional retail model and embrace change.
Add value to the team by being an authentic and confident self-leader who strives to execute our world-class hospitality program.
Drive repeat business through strong local networking and customer data capture, patient confidence inspiration, and building of patient loyalty.
Maintain up to date knowledge on products and industry knowledge, including cannabis laws and regulation.
Proactively answer customer questions and ensure knowledge of products and usage.
Execute high customer experience standards, to include a world-class culture and industry-leading customer engagement through strong sales techniques and product knowledge.
Accountable for accurately utilizing PharmaCann’s Point of Sale system.
Execute customer transactions with high attention to detail and ensure accuracy in register transactions.
Execute PharmaCann’s dispensary protocols including safety protocols.
Complies with all security, safety, and legal requirements.
Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules.
Maintain a clean and organized point of sale area.
Assist and/or perform other duties as assigned, as well as in other functions of the operation, including but not limited to: call center, inventory, outreach, security, delivery acceptance, delivery, and visual merchandising.
Hold a current driver’s license and maintain a good driving record (dependent upon the state and/or location).
Project a positive image of the organization to employees, customers, industry, and community.
Embody the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.