Budtender Part Time

PharmaCann•Denver, CO

4h•$19•Onsite

About The Position

PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry. The Budtender is responsible for creating a world-class customer experience for all customers. The Budtender will promote a positive, customer service-oriented, and compliant work environment. This position is accountable for executing initiatives that achieve all hospitality and operational goals at Verilife/LivWell retail locations. The Budtender is responsible for compliance with all policies, Standard Operating Procedures, state and local regulations and all other operational objectives of the business, ensuring the safety and security of PharmaCann/Verilife patients, customers, employees, vendors and facilities, as well as receiving orders, inventory, executing visual standards and presentation needs to customer/patient requirements, product performance, along with sales and marketing objectives. The Budtender must be passionate about their role and have a strong willingness to help people become educated about cannabis. Pay for this role starts at $18.81/hour

Requirements

Minimum 21 years of age (or as required by state regulations)
High School diploma or GED required; Bachelor's Degree is preferred and/or an equivalent combination of education and/or experience
Minimum 2 years’ retail experience with customer service in a fast-paced retail environment
Strong analytical skills to assess data, facts and figures
Strong attention to detail and able to record information accurately
Ability to troubleshoot problems and resolve in a calm, professional and courteous manner
Strong computer-based skills
Intermediate-level math skills
Proven expertise and experience to accurately manage a POS system
Excellent Time Management and sense of urgency
Business-minded personality
Must have strong interpersonal skills to greet and manage patient/customer or employee interactions
Steady employment history
Pass a comprehensive background check that includes a criminal history, and obtain and maintain state agent requirements
Valid driver’s license and ability to successfully pass a Motor Vehicle Record background check (state specific)
Communicates well with employees, customers and patients
A positive attitude, highly motivated and ethical individual
Exceptional customer service skills, including ability to escalate employee, patient or customer issues properly or to the proper personnel/management
Regular and on time attendance
Must be able to accommodate flexible scheduling expectations including weekend, evening and holiday schedules

Nice To Haves

Bilingual is a plus for specific locations

Responsibilities

Meet and exceed personal sales volume and KPI goals
Add value to the team by being an authentic and confident self-leader who strives to execute our world-class hospitality program by driving a positive service experience through building relationships, exhibiting empathy and providing solutions
Drive repeat business through strong local networking and customer data capture, patient confidence inspiration, and building of patient loyalty
Maintain up to date knowledge on products and industry knowledge, including cannabis laws and regulation
Execute high customer experience standards, to include a world-class culture and industry-leading customer engagement through strong sales techniques and product knowledge
Maintain the store in a clean, organized and safe manner with special attention paid to merchandising standards
Accountable for accurately utilizing the Verilife/LivWell Point of Sale system, including state systems and new customer files
Execute customer transactions with high attention to detail and ensure accuracy in register transactions
Adheres to strict check-in procedures per state regulations
Deliver results and strategic direction by ensuring day-to-day operations run smoothly
Execute and follow up on operational standards and policies and procedures
Prepare and package orders for customers, merchandising and restocking
Receive, count, and document inventory deliveries and accurately file manifests after delivery
Perform and assist with audits and inventory control functions
Ensure compliance with all safety and security of all associates, patients, customers, and vendors while on-premises and all operational policies are upheld within retail stores
Vigilantly performs all entry/exit control protocols
Monitors electronic surveillance and security alarm systems
Review and investigate POS analytical reports
Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules
Dependent upon the state and/or location, this position may be required to hold a current driver’s license and maintain a good driving record
Adheres to company dress code guidelines
Projects a positive image of the organization to employees, customers, industry, and community
Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives