BTS Customer Support Specialist
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About The Position
Are you looking for a technical support challenge without the monotony of a call center? Then a Software Customer Care role with ASSA ABLOY may be for you. In-house training is available as well as opportunities for growth. This is not your average Software Support position. You will have access to and be a part of building a robust and evolving, knowledge base. No two days are the same. Your responsibilities will include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who is able to earn our clients' trust. You should be familiar with help desk software. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.
