BSW - Social Worker

UnitedHealth Group•Montebello, CA

11h•Onsite

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This role involves utilizing vetted and approved resources to establish a safe, effective care management plan, completing comprehensive psychosocial assessments, collaborating with various stakeholders, and identifying and initiating referrals to supportive services. The Social Worker will advocate for members, address age-specific communication needs, identify and intervene with high-risk members, maintain records, and participate in interdisciplinary team meetings. They will also act as a resource for complex members, understand insurance products and regulations, and protect member PHI in accordance with HIPAA standards. Professionalism and the ability to assess and respond to danger to self or others are also key aspects of the role.

Requirements

Undergraduate degree or equivalent experience
BSW - 1+ years of clinical experience in a healthcare setting, or successful completion of a relevant internship
Driver’s License and access to reliable transportation

Nice To Haves

Bachelor's degree from a CSWE-accredited School of Social Work or a bachelor’s degree in a Behavioral Science-related field

Responsibilities

Utilize vetted and approved resources to establish a safe, effective care management plan
Complete a comprehensive psychosocial assessment for each member and develop a member-specific action plan
Collaborate with members, families, and healthcare providers
Identify and initiate referrals to financial, psychosocial, community, and state supportive services
Advocate for members and assist them in navigating the healthcare system
Address age-specific communication needs and engage effectively with members and families from diverse backgrounds
Identify and intervene with high-risk members requiring social services
Maintain records of social care treatment plans, interventions, and outcomes
Participate in interdisciplinary team meetings
Act as a resource to department teammates, organization teammates, and providers for complex members
Understands insurance products, benefits, coverage limitations, insurance, and governing regulations as it applies to the health plan
Use, protect, and disclose members’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Portray a positive attitude and professionalism when interacting with others
Trained to assess and respond to danger to self or others in alignment with state licensure standards
Perform additional duties as assigned