BSS Solution Architect

Netcracker-posted 3 months ago
Full-time • Mid Level
Denver, CO
5,001-10,000 employees
Professional, Scientific, and Technical Services
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Netcracker Technology is looking to hire a BSS Solution Architect, with experience in the full life-cycle for Telco solutions. This role will be the SME representing Netcracker in front of our customers. This position can also assume involvement into solution delivery activities as well as Pre-Sales.

  • Define end-to-end architecture of the Netcracker customer solution.
  • Ensure that the selected solution architecture and development approach fit the budget and time constraints.
  • Work with multiple Account Executives to support opportunity qualification process.
  • Direct presentations to prospective customers and partners using knowledge of industry trends and standards and common industry challenges coupled with NetCracker solution knowledge.
  • Prepare technical part of response to RFPs and RFIs.
  • Develop product demonstrations, including specification, testing, and delivery.
  • Drive the process of delivering high-quality product and architecture presentations and demonstrations.
  • Demonstrate advanced Netcracker product concepts.
  • Assist account teams in ensuring customer satisfaction.
  • Represent NetCracker as a general industry Subject Matter Expert.
  • Travel to customer sites worldwide.
  • 5+ years experience working at a Telco or SI vendor with strong technical knowledge on BSS solutions.
  • Knowledge in diverse domains of Channels, CRM, Order Entry/CPQ, Product Catalog, Customer Care, Order Management, Provisioning, Resource Management and Billing/Charging/Mediation/Collections systems/solutions/processes for both consumer and complex B2B products & services.
  • Client Stakeholder management experience.
  • Experience in solution delivery for Telecom/Communications Service Provider in one or more combinations of domain areas like CRM, Billing, Order Fulfillment etc.
  • Excellent written, verbal, and interpersonal communication skills, as well as strong strategic and analytical skills.
  • Ability to work as part of a team to solve complex technical problems and work with accounts in complex environments.
  • Business-like presence and ability to interact professionally with customers at all organization levels.
  • Well-developed knowledge and understanding of the global telecommunications marketplace.
  • Competitive salary
  • Collaborative work environment
  • Opportunities for recognition and promotion
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