Duties and Responsibilities/Results: Review and analyze system generated alerts to determine whether activity warrants escalation for further investigation, ensuring reviews are completed within established deadlines. Investigate potential suspicious activity referrals from branches and internal departments by collaborating with key stakeholders to obtain supporting account documentation and customer provided explanations related to transactional activity. Manage assigned caseload to ensure timely completion in accordance with internal deadlines. Issue and manage Requests for Information (RFIs) to internal stakeholders (Retail Banking, Business Banking, and/or Lending) to validate or substantiate customer's activity and obtain supporting documentation. Prepare detailed investigative narratives and case dispositions in the case management system, ensuring conclusions are supported by appropriate evidence and clearly documented in an organized and cohesive manner. Prepare Suspicious Activity Reports (SARs) and continuing activity SARs, ensuring accuracy, completeness, and compliance with FinCEN requirements and filing deadlines. Assist with reviewing and resolving potential OFAC alerts generated by the transaction monitoring system, clearing wires stopped for OFAC in real time, and reviewing daily International ACH potential matches. Assist with CTR reconciliation and prepare CTRs for accurate and timely filing. Assist with law enforcement and information-sharing requests, including subpoenas and Section 314(a) and 314(b) requests, by researching customer accounts and transactional activity, as needed. Assist with KYC reviews for newly onboarded business accounts to ensure required business formation documentation is complete and customer profile information is accurate and assign initial customer risk rating in accordance with internal procedures. Assist with Enhanced Due Diligence (EDD) reviews of high-risk customers as needed by analyzing account documentation and transactional activity and preparing supporting narratives. Maintain awareness of emerging money laundering and fraud trends, by completing required training and/or attending external training (virtual or in-person). Perform ad hoc duties and other related responsibilities as assigned. Job Specifications: Bachelor’s degree preferred and/or equivalent relevant experience. One to three years' experience as a BSA/AML investigator strongly preferred. Prior retail banking experience preferred. Working knowledge of BSA/AML and OFAC laws and regulations required. Proficient in Microsoft Excel (formatting, sorting/filtering, and basic functions). Excellent organizational, analytical and business writing skills. Experience with a core banking system and AML case management system preferred. Ability to multi-task and work effectively in a deadline driven environment while managing multiple cases simultaneously. Strong understanding of business entity documentation (e.g., formation documents, beneficial ownership, licensing, operating agreements) and common business banking products/services. Strong research skills, including conducting open source/internet research using various tools and methods. Self-motivated, dependable, adaptable, and detail-oriented with strong organizational skills. AML certification (e.g., ACAMS) preferred but not required.
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Job Type
Full-time
Career Level
Entry Level