BS Program Undergraduate Advisor, Global and Community Health, Microbiology, and Human Biology

University of California-Santa Cruz • Santa Cruz, CA

252d • $29 - $32 • Remote

About The Position

The B.S. Program Undergraduate Advisor provides comprehensive academic advising to students in three Bachelor of Science majors: Global and Community Health (GCH), Microbiology, and Human Biology (currently being sunsetted). The advisor uses knowledge of university policies to guide students through their academic journey, ensuring degree completion. The advisor also collaborates with peer advisors, faculty, other campus staff and accesses campus resources to support students' academic and personal success. The position reports directly to the GCH Co-Director and works closely with the GCH B.A. Advisor and GCH Managing Director to support students across all four degree programs (GCH B.A., GCH B.S., Microbiology B.S., and Human Biology B.S).

Requirements

• Bachelor's degree in related area and/or equivalent experience/training.
• Interpersonal skills sufficient to perform the essential functions of the job.
• Ability to work effectively with diverse populations.
• Skills in service orientation.
• Ability in problem identification, reasoning, and critical thinking.
• Ability to multi-task.
• Strong verbal communication skills, including the ability to engage in active listening.
• Strong written communication skills.
• Excellent organizational and time-management skills sufficient to independently set priorities and maintain a professional manner within a complex and fast-paced environment with competing needs and requiring attention to detail.

Nice To Haves

• Strong interpersonal skills and the ability to maintain a high level of professionalism in all circumstances.
• Ability to work effectively in a team situation.
• Ability to make presentations to small and large audiences.
• Basic knowledge of advising and counseling techniques.
• Knowledge of University-specific computer application programs and pertinent databases.
• Knowledge of University processes and procedures.
• Understanding of University rules and regulations.

Responsibilities

• Providing comprehensive academic advising to current and prospective students, guiding them through degree requirements, course planning/selection, and academic progress to ensure timely graduation.
• Managing student petitions and appeals, addressing requests for exceptions to university and program policies, and making recommendations based on individual student needs and circumstances.
• Collaborating with program faculty and staff, offering insights on program capacity, course availability, and policy development to enhance the academic experience and support student success.
• Emphasizing transformational advising by supporting students in their broader academic and career development, promoting long-term success beyond degree completion.
• Monitoring students' course enrollment and academic progress through advising technology systems, identifying at-risk students and providing proactive support.
• Delivering holistic advising by addressing students' academic and social development and connecting them with campus resources (e.g., counseling, wellness services) to support their overall success.
• Leading workshops and individual advising sessions on major declaration, academic planning, and post-graduation opportunities (e.g., career and graduate school planning).
• Identifying individual student needs for programs and services, ensuring tailored support and resource referrals.
• Providing information to students about special programs with defined eligibility requirements, including honors programs, fellowships, scholarships, and advanced-level courses.
• Maintaining accurate student records in the Academic Information System (AIS) and using advising technologies (e.g., degree audit, early alert systems) to track student progress towards degree requirements while ensuring adherence to Family Educational Rights and Policy Act (FERPA) and confidentiality requirements.
• Staying current with best practices in advising and equity-minded strategies to support diverse student populations.

Benefits

• Full benefits eligibility.
• Career appointment.
• Fixed full-time schedule, 40 hours per week, Monday to Friday.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree