Brutto Americano Server

HRI Hospitality-posted about 1 month ago
Full-time • Entry Level
New Orleans, LA
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At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! Brutto Americano is an Italian-inspired restaurant from Brian Burns and Reno De Ranieri of Osteria Lupo and Costera. Located in the Warehouse District in The Barnett Hotel, we are hiring professional servers to join our team. SUMMARY We are seeking a candidate with full-time flexible availability to serve during different meal periods in hotel restaurant. The Restaurant Server is responsible for identifying the needs of guests and accommodating to those needs. Serve the guests quickly and efficiently with complete knowledge of the restaurant menu. Maintain station in a clean and orderly manner throughout the shift.

  • Warmly greet and acknowledge guests upon arrival.
  • Follow established service sequence for consistent food & beverage guest experiences.
  • Handle payment for guests purchases in compliance with HRI and cash handling procedures.
  • Properly ring guest orders through the POS system.
  • Maintain positive guest relations at all times.
  • Work with a spirit of teamwork.
  • Communicate needs and ideas to management.
  • Maintain current and accurate knowledge of the outlet menu.
  • Follows all safety and sanitation policies.
  • Upsell items to guests.
  • Properly check all guests’ identification to ensure legal age compliance.
  • Perform side work as needed.
  • Keep server station clean and organized.
  • Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding.
  • Prioritize and organize work assignments, have timely follow up and execution.
  • Have superb time management skills.
  • Maintain complete knowledge of all hotel services/features and hours of operation.
  • Other language, mathematical, and reasoning abilities as outlined below.
  • Ability to comply with physical demands as outlined below.
  • Knowledge and understanding of HRI Culture & initiatives
  • Ability to compute basic mathematical calculations.
  • If applicable, must meet any required minimum age to serve alcohol.
  • Must be able to maintain a flexible work schedule.
  • Minimum 2 years previous experience working as a server in a similar-sized restaurant.
  • Additional restaurant experience (host, food runner, bus person, etc.) preferred.
  • Additional certifications (ServSafe, TiPS, etc.) preferred.
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