Brokerage Sales Rep

Customs Goods LLC•Costa Mesa, CA

32d

About The Position

The Brokerage Sales Rep is responsible for developing and growing a strong portfolio of clients through proactive prospecting, cold calling, and relationship management. Key duties include negotiating competitive rates, managing daily shipments to ensure on-time delivery, and addressing issues promptly to maintain exceptional service quality. This role is highly sales-driven and requires strong negotiation skills, clear and proactive communication, and an entrepreneurial mindset.

Requirements

5+ years in Brokerage Sales, ideally involving complex logistics or supply chain solutions.
Industry Knowledge: Strong understanding of logistics, supply chain management, and transportation.
Customer Focus: Skilled in managing client relationships, identifying needs, and delivering custom-tailored solutions.
Negotiation: Proven ability to close deals, negotiate contracts, and build long-term partnerships.
Market Insight: Awareness of industry trends, competitors, and customer demands.
Problem-Solving: Capable of analyzing logistics challenges and providing innovative solutions.
Collaboration: Works effectively with internal teams—operations, customer service, and logistics—to ensure client needs are met.
Networking: Builds strong industry connections and represents the company at professional events.
Technology Skills: Proficient with CRM systems and sales analytics tools.

Responsibilities

Lead Generation & Business Development - Independently research, identify, and pursue new business opportunities through credible sources and strategic cold outreach, consistently achieving or exceeding sales and load volume targets.
Industry Knowledge - Develop and maintain a strong working knowledge of the transportation and logistics industry, including rate structures, carrier capabilities, equipment types, and evolving market trends.
Execution - Ensure accuracy and consistency in all internal tracking and reporting systems by maintaining up-to-date information throughout the day, supporting precise sales, performance, and operational metrics.
Convert qualified leads into active customers by building strong relationships, understanding client needs, and maximizing conversion opportunities.
Execute pricing strategies using effective negotiation techniques, market insights, and an understanding of customer purchasing behaviors.
Support the negotiation of contracts, terms, and conditions to secure profitable and sustainable business agreements.
Proactively engage with customers and cross-functional teams to meet client requirements and achieve company growth targets.
Respond promptly and professionally to customer inquiries and service issues, managing conflicts with diplomacy and tact.
Reestablish relationships with inactive clients to generate renewed business opportunities.
Attend industry events, conferences, and trade shows to network with potential customers and stay informed of industry developments.