Brokerage Reconciliation Representative I

Fidelity Investments•Smithfield, RI

5d•Hybrid

About The Position

The Brokerage Reconciliation Representative position is focused on banking, finance, and problem resolution as it relates to Fidelity Brokerage activity and related products. This role is responsible for ensuring the reconciliation, balancing, exceptions, and analysis of the general ledger activity/bank activity for the accounts he/she is assigned is completed accurately and completely on a daily basis. A full understanding of all aspects of the activity, money movements, products reconciled, and underlying processing systems related to the general ledgers that he/she is assigned is expected to be learned and mastered over time. The ledger activity that is reconciled ranges from physical check deposits, imaged check deposits, wires, ACH’s, funding/investment instruments, currency trades, SWAP instruments, disbursements, and Fidelity specific products. The representative proactively reviews open item processing that might result in potential exposure/loss and act accordingly with business partners to resolve the outstanding monetary and underlying procedural/processing issues with expedited urgency according to established departmental procedures. It is essential they fully research and communicate items clearly and correctly over the phone/email to internal business partners, banks, correspondent clients, and management. They must respond well to inquiry and be able to fully articulate the issue and resolution steps. When a problem situation occurs, it is essential they work swiftly to resolve them utilizing sound decision making skills based on departmental procedures and training. If the problem is not immediately resolved after all avenues are exhausted, it is mandatory they escalate to ensure all appropriate people are notified so a new course of action can be identified. They should be alert to finding areas for improvement both within the department as well as suggestions for our processing areas/business partners. They are expected to be proactive, independent, and have an impeccable work ethic which is rooted in Fidelity standards. The Team FI Operational Accounting Bank reconciliation group is a back-office accounting and finance group which is responsible for supporting various Fidelity company’s internal and external reconciliations processes. The group observes: external audit standards, internal compliance controls, compliance to Federal legislations, SEC regulatory requirements, and strict adherence to the Fidelity code of ethics.

Requirements

Bachelor’s degree in Accounting/Finance.
Experience in brokerage/finance/banking preferred
Sense of urgency and prioritization of work a must
Communication and influence skills
Must have impeccable work ethic and time management skills
Fast learning and retention skills with the initiative/drive to proactively become a subject matter expert.
You must be a dependable problem solver with excellent organization/time management skills
You have experience in Microsoft Excel, Word, and PowerPoint
You must work well independently as well as in a team environment
You must have effective communication and influence skills, personally and electronically
You have the initiative and self-confidence to go the extra mile