Brokerage Inside Sales Representative

UPS

4d • Hybrid

About The Position

This dynamic business development position is responsible for growing UPS Small Package Brokerage business. We offer a competitive wage plus commission pay structure, with exceptional earning potential to reward strong performance. Primary responsibilities include prospecting new customers and building solid relationships with existing customers to retain and grow revenue within an assigned book of business and geography. The successful candidate has exceptional relationship building and communication skills to effectively assess customer needs and present appropriate solutions to support revenue growth and retention of existing business. As a trusted advisor, our Brokerage Inside Sales Representatives assist customers in navigating the ever-changing world of logistics and acts as an advocate internally. The selected applicant researches the competitive environment and uses product knowledge to generate creative and unique solutions to meet customer needs and business objectives.

Requirements

• Prior business development experience, specifically in the B2B segment
• Confident with strong communication and presentation skills

Nice To Haves

• Experience using Salesforce and MS Office, preferred
• Bachelor's Degree or International equivalent, preferred
• Fluent in both English and French, Asset

Responsibilities

• Prospecting for new clients to expand market share in the Brokerage segment
• Respond to and resolve customer inquiries timely and effectively
• Develops strong relationships with existing customers to support growth and ensure a positive customer experience with every interaction
• Creates and positions compelling value proposals to potential and existing customers
• Participate in weekly team meetings and all assigned training sessions

Benefits

• Comprehensive training provided
• Team support environment
• A strong culture of promotion from within will support future personal and professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level