Brokerage Dispatcher Specialist

Del Monte Foods•Coral Gables, FL

57d

About The Position

This position will be responsible for developing relationships with customers and arranging freight transportation to meet their needs. The most successful freight brokers are comfortable working in a fast-paced environment and have exceptional problem solving and organizational skills.

Requirements

Proficient knowledge of supply chain strategies and distribution systems.
Organized and able to multitask
Self-motivated, enthusiastic team player who excels in a fast-paced environment
Minimum of 1 year experience in customer service/sales in a transportation environment
Excellent and effective communication skills (both verbal and written)
Strong customer service orientation and excellent work ethic
Ability to quickly process information and make decisions
Effective negotiation and problem-solving skills, and ability to handle conflict
General computer skills- proficiency with MS Office
Good organization, and analytical skills
Excellent oral, written, and interpersonal communications skills
Ability to work as a team player.

Nice To Haves

BS Degree in Logistics or related field
Deep knowledge of the Logistics/Warehousing Industry with corresponding certifications.
Experience in logistic systems analysis, spreadsheet modeling and compilation of large data sets
Advanced MS Excel skills
Advanced analytical skills
Bilingual in Spanish would also be a plus

Responsibilities

Customer Acquisition and Development.
Contacting new customers
Customer acquisitions
Developing and increasing profitable volume with existing and newly acquired shippers
Building relationships with developing accounts
Using strong relationships to understand customer s business, better qualifying them to identify and solve the customer s problems
Delivering exceptional customer service
Uphold the company standard following the company principles of Customer, Company, Office
Carrier Acquisition and Development:
Contacting and building relationships with carriers
Increasing capacity for specific projects and lanes
Increasing the overall capacity for the office and company
Uphold the company standard following the company principles of Customer, Company, Office
Branch Operations
Daily operations of accounts in the office. This includes:
Building loads
Setting up carriers
Updating/check calls
Scheduling pickup and delivery appointments
Updating customer systems
Updating customers with critical information, etc.