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The Broker Relationship Manager at Humana is responsible for developing and maintaining relationships with small and medium-sized accounts. This role involves addressing moderately complex to complex issues, focusing on personal sales targets, and troubleshooting customer problems. The position requires cultivating new client relationships and enhancing existing ones, preparing sales presentations, and maximizing revenues through reseller partners. The Broker Relationship Manager also supports partners throughout the sales process and influences departmental strategy, making decisions on project components with considerable latitude.