Broker Account Manager

CleanHarbors•Houston, TX

About The Position

The Broker Account Manager, Clean Harbors Broker Services Division is responsible for discovering and developing business with all Brokers residing within a specific geography. The Broker Account Manager has responsibility for all aspects of regional strategy, sales execution and account relationship development. Expected to work closely with the sales specialists and operations experts across all lines of business to ensure new opportunities are fully explored and existing business meets Clean Harbors’ high standard of service. Why Work for Clean Harbors? Competitive base-pay and incentive programs Comprehensive medical and dental benefits Group 401(K) Opportunity for growth, development and internal promotion

Requirements

2+ years sales experience
Experience with Environmental services preferred
Proven success in generating and cultivating new clients from cradle to close
Demonstrated account planning, budgeting and reporting
Pricing and contract negotiation track record
Strong written and verbal communication skills
Salesforce/CRM experience highly preferred
Highly motivated
Good interpersonal skills, ability to interact with people at different levels and customers
Willingness to travel up to 50% (Primarily within region, but occasionally outside region as well).

Nice To Haves

Degree or diploma in related field preferred but not required
Experience in dealing with large and technical accounts an asset

Responsibilities

Cross sell Clean Harbor’s services to Broker customers as appropriate
Develop – with input from Industrial Services operations and field experts - accurate sales forecasts and account plans to achieve sales goals and exceed revenue expectations on a monthly, quarterly and annual basis
Manage internal relationships to ensure follow through on customer commitments
Promote communication and coordination between Sales, Operations, Customer Service and Customers; Develop and maintain corporate level communication with Customers; Give direction and support to local account managers, technical sales experts and related personnel as needed
Work with other lines of businesses services operations and field sales groups to develop cross-sell sales strategies and customer targets
Provide account management (MSAs, credit, invoiced revenue collection when needed, etc) for a portfolio of Broker Services customers in the assigned region
Use CRM platform (salesforce) to maintain and manage customer information (contacts, sales calls, and business opportunities), as well as local market intelligence
Negotiate/facilitate pricing and contract requirements
Solicit regular customer feedback to ensure ongoing customer satisfaction