Broista

DUTCH BROS LLC - DUTCH BROS COFFEE • Woodway, TX

397d • $12,480 - $33,280 • Onsite

About The Position

The Broista position at Dutch Bros Coffee is a customer-focused role that emphasizes creating extraordinary experiences for customers while embodying the company's core values of love, service, and community engagement. Broistas are essential to the company's culture, engaging with customers, educating them about the menu, and ensuring consistent quality and service. This role requires a positive attitude, adaptability, and a commitment to teamwork.

Requirements

• Must be at least 18 years old.
• Ability to obtain and maintain a Food Handler Permit or Certification.
• Proficiency in written and verbal English communication; other language fluency is a plus.
• Basic math skills for handling cash transactions.

Nice To Haves

• Experience in customer service or food service industry.
• Ability to work in a fast-paced environment.
• Flexibility to adapt to changing circumstances.

Responsibilities

• Engage with customers and provide a welcoming experience.
• Educate customers about the menu and current specials.
• Embody the culture of Dutch Bros by building relationships with customers.
• Ensure consistency in speed, quality, and service of orders.
• Maintain a positive and optimistic demeanor in all interactions.
• Show reliability by being punctual and communicating availability.
• Support team members as needed.

Benefits

• 401(k) plan with a company match up to 4%.
• Paid volunteer time (8 hours per year).
• Employee Assistance Program for mental and physical health support.
• Education Benefit Program providing up to $5,250 per year for professional development after one year of employment.
• Free drinks and Dutch Bros swag.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed