Broista - Florence, AL

Dutch Bros Coffee•Florence, AL

About The Position

At Dutch Bros Coffee, we are more than just a coffee company; we are a fun-loving, mind-blowing company that makes a difference one cup at a time. Our mission is to love people, make a difference in the community, and provide extraordinary experiences to all. Broistas are the foundation of our culture, upholding our fundamental philosophy of love all, serve all. We seek team players who are enthusiastic about the success of others, authentic, adaptable to changing circumstances, and people-first, radiating kindness and positivity. We believe in learning and growing together. If you enjoy wild growth and working in a unique, fun environment surrounded by a positive community, you'll thrive in a career with us. We may sell coffee, but we are ultimately in the relationship business, looking for individuals who want to have fun, make connections, and positively influence communities.

Requirements

Adhere to all company policies and procedures as laid out in the Mafia Manifesto and Employee Handbook.
Ensure reliable transportation and ability to be on time for scheduled shifts and mandatory meetings.
Obtain and maintain a Food Handler Permit or Certification as required by state or local regulations as a prerequisite to employment.
Complete, pass, and maintain trainings, certifications, and knowledge tests to meet Dutch Bros standards and policies, including federal, state, and local regulations.
Be able to do mental math for cash transactions.
Possess written, oral, and verbal English proficiency.
Be able to view things from near and/or far distances.
Be able to stand, walk or be in movement during working hours, which can be up to 10 hours in a shift.
Be able to push, pull, lift, or carry up to 65 lbs.
Be able to work in chilly or hot weather (Dutch gear provided).
Be able to perform frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine.

Nice To Haves

Other language fluency is highly valued.

Responsibilities

Engage: Meet new people, greet and thank each customer with a smile and provide them with their moment of special.
Ask and Educate: Help customers learn our menu, different products, and current specials.
Embody: Uphold the Dutch Bros culture, which is centered on relationships.
Be Consistent: Ensure the customer gets exactly what they ordered, adhering to core values of speed, quality, and service.
Be Positive: Make all friends feel there is something in them, look at the sunny side of everything, and make optimism come true.
Be Reliable: Show up to work on time and ready to go! Communicate availability needs and follow proper call out procedures.
Help out: Be prepared to support as needed.

Benefits

Opportunities to be generous through the window.
Opportunities to give back.
8 hours of paid volunteer time to spend time in your community.
Employee Assistance Program for physical and mental health support.
Employee Resource Groups for wellbeing support.
Education Benefit Program providing up to $5,250 per year towards professional development after one year of employment.
Dutch Bros swag.
Free drinks.
Training program to set you up for success.
401(k) contribution with up to 4% company match.
Eligibility to participate in a tips pool after completing and passing Broista training.