Broista – Dallas, TX

Dutch Bros•Dallas, TX

8d•$16

About The Position

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. Position Overview The part-time Broista position is primarily responsible for the creation of Dutch Bros drinks while following the set guidelines and vision of the company. Providing excellent customer service at all times, proving that we are a people company serving coffee, not a coffee company, serving people.

Requirements

Demonstrate core values of speed, quality, and service
Embody the culture created by Dutch Bros
Must have reliable transportation and be on time for scheduled shifts
Must have current Food Handlers Certifications if applicable based on state and local laws
This role requires that you have availability to work a minimum of 15 hours per week
Available to work a flexible, ever-changing schedule that may include early mornings, evenings, and weekends.
The Broista position requires you to be available to work at any shop within your Operator's territory, as needed.
Positive: Make all your friends feel there is something in them. Look at the sunny side of everything, and make your optimism come true. Wear a cheerful countenance at all times and give every living creature you meet a smile.
Reliable: Show up to work on time and ready to go! Communicate availability needs and follow proper call out procedures.
Speed: Getting faster is as simple as moving with an intentional sense of urgency. Our Customer’s time is valuable.
Quality: Quality drinks made from quality ingredients with the right techniques. Don’t cut corners, and serve drinks that are the best they can be.
Service: Deliver a mind-blowing experience that leaves the customer with a smile!
Constant standing/walking, up to 10 hours at a time
Occasional stooping, kneeling, or crawling
Occasional pushing, pulling, lifting, or carrying up to 65 lbs
Possible exposure to extreme heat and/or cold temperatures
Occasional ascending or descending on ladders and ramps
Frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine
Constantly receiving detailed information through oral communication
Constant clarity of vision at near and/or far distances
Constant cash handling requiring mental math
Constant talking, expressing, or exchanging ideas by means of verbal communication

Responsibilities

Drinks should be made and served according to Dutch Bros standards and be exactly what the customer ordered
Engage customers and welcome them to THEIR moment of special!
Greet and thank every customer with a smile
Ask and educate; get the customer exactly what they want by providing them the opportunity to learn about our menu, products, and current specials
Show up on time, follow Dutch Bros appearance guidelines, and be ready to serve the customer
Keep the music appropriate (in content and volume), and keep the shop sparkling clean
Attend mandatory meetings, know your resources, and adhere to all company policies and procedures as laid out in the Mafia Manifesto and Employee Handbook