Broista

DUTCH BROS LLC - DUTCH BROS COFFEE • Harlingen, TX

392d • $16,744 - $23,192 • Onsite

About The Position

The Broista position at Dutch Bros Coffee is a customer-focused role that emphasizes creating extraordinary experiences for customers while embodying the company's core values of love, service, and community engagement. Broistas are essential to the company's culture, engaging with customers, educating them about the menu, and ensuring consistent quality and service. This role requires a positive attitude, adaptability, and a commitment to teamwork, making it a vital part of the Dutch Bros mission to make a difference one cup at a time.

Requirements

• Must be a team player with enthusiasm for the success of others.
• Ability to adapt to changing circumstances and encourage teammates.
• Excellent communication skills in English; other language fluency is a plus.
• Must obtain and maintain a Food Handler Permit or Certification as required by state or local regulations.
• Ability to perform mental math for cash transactions.

Nice To Haves

• Experience in customer service or food service industry.
• Fluency in languages other than English.

Responsibilities

• Greet and thank each customer with a smile, providing them with a special moment.
• Help customers learn about the menu, products, and current specials.
• Maintain the culture of Dutch Bros by focusing on relationships and community.
• Ensure speed, quality, and service in every customer interaction.
• Show up to work on time and communicate availability needs effectively.
• Support team members as needed during busy times.

Benefits

• 401(k) matching up to 4% of contributions.
• 8 hours of paid volunteer time per year.
• Education Benefit Program providing up to $5,250 per year for professional development after one year of employment.
• Free drinks and Dutch Bros swag for employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed