Broadcast Engineer, New York

Evertz Microsystems Limited•New York, NY

21d•Onsite

About The Position

We are seeking a skilled and motivated engineer to join our growing team. In this role, you will report to the Senior Manager of the Technical Operations Centre and play a key part in supporting and maintaining complex, cutting-edge broadcast video systems. As a Broadcast Engineer, your primary responsibility will be to provide expert-level support for a range of advanced technologies, including software-defined video networking, video compression and content processing systems, orchestration platforms, and network management and monitoring tools. This position offers a unique opportunity to work at the forefront of broadcast technology, collaborating with engineering teams and customers to ensure optimal system performance and rapid issue resolution.

Requirements

Strong critical thinking skills.
Technical Diploma/Degree or equivalent broadcast experience (preferred).
Advanced knowledge of installations, upgrades and troubleshooting in Unix/Linux and Windows environments
Ability to work in a fast-paced, dynamic environment with many changing priorities.
Detail oriented with strong analytical and problem-solving skills.
Strong written and verbal communication skills.
Self-motivated with the ability to take initiative in identifying and resolving problems independently.
Strong attention to detail and accuracy.
Willing to relocate to New York and/or surrounding areas; in order to provide long-term, on-site technical support to our customers.

Nice To Haves

Preference for candidates with working knowledge of one or more of the Evertz platforms.

Responsibilities

Act as an expert level technical advisor or specialist on complex broadcast initiatives.
Perform system monitoring, verifying the integrity and availability of all broadcast hardware, server resources, systems and key processes, reviewing system and application logs.
Ensure events are managed until resolution while adhering to Incident and SLA guidelines.
Act as single point of contact for multiple support cases simultaneously.
Provide feedback on solution requirements, design specifications & operational guidelines.
Represent the department and coordinate with peer departments and Evertz broadcast customer to ensure effective delivery of project deliverables.
Establish necessary testing requirements to evaluate the proposed designs and to validate the technology platform or systems.
Document any departmental and technical procedures.