Broadband Technician / Installer

Great Plains Communications•Elkhorn, NE

About The Position

Great Plains Communications is looking for an experienced Broadband Technician in Elkhorn/Omaha Metro area. Duties include but are not limited to: Will perform installation and repair of Internet, phone and tv services to business and residential customers via fiber optic systems. Experience with fiber optics is highly valued for this position. Promotes sale of company products and services along with providing an excellent customer experience. Great Plains Communications is the leading fiber-driven technology provider in the Midwest, delivering fast, reliable solutions including high-speed internet and a full suite of residential and business services to nearly 200 communities across Nebraska, Colorado, Iowa and Southeast Indiana. Powered by our 19,000-mile MEF-certified, high-capacity network, we provide state-of-the-art connectivity to homes, businesses and carriers backed by custom-built strategies, expert engineering and local support. What sets us apart? An unwavering commitment to customer experience. From design to deployment, maintenance and beyond, our local experts craft tailored solutions and deliver personalized, ongoing support to keep communities seamlessly connected.

Requirements

Knowledge of basic electronics
Knowledge of testing equipment, ex. EXFO Light meter, and volt ohm meters
Fiber optic fusion splicer abilities, will train
Provisioning abilities, will train
Understanding of installation and repair, business and residential
Ability to interpret staking sheets, maps, work orders, cable counts, etc.
Typing skills
Trouble shooting skills
Valid driver’s license
Communication skills - written and verbal
Customer relations skills
Basic computer skills
Knowledge of repair and installation of Internet/High Speed services
High school graduate or equivalent
1-7 Years

Nice To Haves

Experience with fiber optics is highly valued for this position.

Responsibilities

Will perform installation and repair of Internet, phone and tv services to business and residential customers via fiber optic systems.
Promotes sale of company products and services along with providing an excellent customer experience.
Ability to climb ladders
Ability to dig with hand tools if necessary.
Ability to lift up to 50 lbs. as necessary.
Ability to operate a bucket truck as necessary.
Ability to install/repair internet and phone services.
Ability to interpret staking sheets maps and work orders.
Ability to complete staking sheets and completion notices.
Ability to drive GPC vehicles daily and possess valid driver’s license.
Ability to operate computer daily.
Ability to splice cable as necessary.
Ability to work non-standard hours, nights, weekends, and holidays.
Ability to travel for work or training as necessary, (minimal).
Ability to be subject to call outs when needed after normal working hours.
Ability to maintain regular and punctual attendance.
Ability to maneuver in crawl spaces and in attic spaces when needed.