Broadband Technician I

Wave Broadband • Austin, TX

294d

About The Position

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you'll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. Entrepreneurial yet established and growing organization where you can make a true impact! Astound Broadband is hiring for a Broadband Technician in Austin, Texas. The Broadband Technician I is responsible for residential installation and disconnections for data, video, and phone on the customer premises with a high level of focus on customer service, customer education, and quality of work. This role will be responsible for ensuring and recording correct RF signal levels. The BBT I is required to communicate with leadership and dispatch as needed.

Requirements

• High school diploma or equivalent
• 0 years of experience (Entry Level)
• Maintain satisfactory driving record and have a valid driver's license
• Knowledge of ladder, hand or power tools
• Customer service skills
• Verbal and written communication skills
• Basic computer skills
• Aptitude to learn new skills
• Problem solving skills
• Time management skills
• Ability to work in a team and independently

Nice To Haves

• Trust
• Verbal Communication
• Time Management
• Client Relations

Responsibilities

• Residential install and disconnects (data, video, phone) on customer premises
• Ensure/record correct RF and signal levels within specifications
• Communication with leadership and dispatch as needed
• Customer education
• Operate company vehicle in safe and responsible manner
• Other duties as assigned

Benefits

• 401k retirement plan, with employer match
• Insurance options including: medical, dental, vision, life and STD insurance
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave
• Tuition reimbursement program
• Employee discount program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Broadcasting and Content Providers
• Education Level: High school or GED