Broadband Technician I, II, or III

Astound Broadband • Seattle, WA

422d • $45,864 - $64,210

About The Position

The Broadband Technician I, II, or III at Astound Broadband is responsible for the installation and disconnection of residential data, video, and phone services. This role emphasizes customer service, quality of work, and effective communication with leadership and dispatch. Technicians will ensure correct RF signal levels and educate customers about the services provided. The position involves both in-office and fieldwork, contributing to the overall mission of delivering exceptional telecommunications services.

Requirements

• High school diploma or GED.
• Valid driver's license with a satisfactory driving record.
• Basic computer skills.
• Organizational skills and time management abilities.
• Ability to use hand and power tools.

Nice To Haves

• Experience with customer service and communication skills.
• Aptitude for learning new skills and problem-solving.

Responsibilities

• Perform residential installations and disconnections for data, video, and phone services.
• Ensure and record correct RF signal levels within specifications.
• Communicate effectively with leadership and dispatch as needed.
• Educate customers about services and installations.
• Operate company vehicle in a safe and responsible manner.
• Complete other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• 401(k) matching
• Tuition reimbursement
• Paid holidays
• Paid time off
• Paid sick time
• Employee discount program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED