Broadband Technician I, II, or III

Wave Broadband • La Conner, WA

408d • $41,600 - $58,240

About The Position

The Broadband Technician I, II, or III position at Astound Broadband involves residential installation and disconnection of data, video, and phone services. The role emphasizes customer service, education, and quality work, ensuring correct RF signal levels and effective communication with leadership and dispatch. This position is based in La Conner, WA, and includes both in-office and field responsibilities.

Requirements

• High school diploma or equivalent.
• Valid driver's license with a satisfactory driving record.
• Basic computer skills and aptitude to learn new skills.
• Strong problem-solving abilities and time management skills.
• Effective verbal and written communication skills.
• Ability to work both independently and as part of a team.

Nice To Haves

• Experience with hand or power tools.
• Customer service experience.

Responsibilities

• Perform residential installations and disconnections for data, video, and phone services on customer premises.
• Ensure and record correct RF and signal levels within specifications.
• Communicate with leadership and dispatch as needed.
• Educate customers about services and installations.
• Operate company vehicle in a safe and responsible manner.
• Complete other duties as assigned.

Benefits

• 401k retirement plan with employer match
• Medical, dental, vision, life, and STD insurance options
• Paid Time Off starting at 80 hours per year
• 40 hours of floating holiday per year
• 7 paid holidays per year
• Paid sick leave based on state/local laws
• Tuition reimbursement program up to $4,000 per year after 1 year of employment
• Employee discount program for those in serviceable areas

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Broadcasting and Content Providers
• Education Level: High school or GED