About The Position

AFL provides industry-leading fiber optic products, conductor accessories and fittings, and related services across the globe. Our company was founded in 1984 with a single fiber optic cable and has grown to include every facet of the passive optical network, employing over 5,000 associates worldwide and consistently generating annual sales in excess of a billion dollars. In April of 2019, AFL made a major investment in ITC Service Group, a Sacramento-based company providing broadband installation, design and staffing services to the telecommunications and IT industries. ITC Service Group was founded in 1999 and provides managed services and workforce solutions for the nationwide planning design, construction, installation and maintenance of voice, data and video networks. AFL and ITC were built and are operated on similar core values and philosophies. This will prove extremely beneficial to our customers and our employees. With our commitment to professional growth and employee development, let AFL “Connect” you to your next career opportunity!

Requirements

  • Ability to work well with others and independently in the field
  • Must have own vehicle and tools
  • Basic electricity knowledge
  • Basic transmission of xDSL installation
  • Experience in video voice and data systems
  • Experience with routers and home networking
  • General computer skills
  • Knowledge of working with fiber and copper facilities
  • Ladder safety knowledge
  • Technical understanding of loss, attenuation, and tiling
  • Knowledge of telephony color code and cable pairs

Responsibilities

  • Communicate with customers effectively and professionally
  • Read and understand mainframe/cross-connect/control point layouts to run jumpers
  • Follow instructions on dispatched jobs, trouble tickets, project prints, throw and sequence sheets
  • Utilize test equipment and interpret test results for all workstreams
  • Configure customer-owned computers
  • Connect fiber optic jumpers and drops (aerial, buried, and plenum)
  • Educate customers in video, voice, and data
  • Install and maintain video voice and data systems (including VOIP or copper)
  • Install routers and home networking equipment
  • Run or reuse COAX or CAT 5 wiring
  • Utilize MOCA or Wi-Fi technology for installations
  • Install aerial drops, internet hubs, routers, ONT, and power supplies
  • Identify and install COAX cable sizes and types and connectors
  • Work with fiber and copper facilities
  • Ensure ladder safety and comply with OSHA safety requirements
  • Bury CAT5/coax up to 50 ft as required
  • Run temporary fiber drops safely
  • Climb poles and splice fiber drop connectors
  • Perform station installation and repair (Cat 3, Cat 5e, Cat6, RJ11, RJ45 jacks, drop, and NID)
  • Understand loss, attenuation, and tiling in telephony
  • Verify service and place wires between walls when required
  • Work within attics or crawl spaces
  • Use workforce management systems including Mobile Tech Portal
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