Broadband Professional

Vyve Broadband • Forest City, NC

229d

About The Position

Vyve Broadband is a leading broadband Internet provider serving rural communities across 16 states. Vyve Broadband offers a range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers including high-speed internet (up to Vyve Gig), digital HD video and voice services. For commercial customers, Vyve offers optical Ethernet, PRI and hosted voice services to the business community. This position is for a Broadband /Cable Installer Technician, which involves performing residential and commercial installation of internet, phone and cable services, troubleshooting and fixing service issues, and delivering a spectacular customer experience.

Requirements

• High School Diploma or equivalent
• Valid driver's license and clean driving record
• Customer-focused, willing to go above and beyond to ensure customers are 100% satisfied
• Hard worker that likes to learn, grow and be busy
• Not afraid of heights (poles, roofs, towers)

Responsibilities

• Performs residential and commercial installation of internet, phone and cable services
• Troubleshoot and fix service issues
• Delivers a spectacular customer experience
• Upsells current services such as internet speeds
• Requires lifting, climbing, and working in all types of weather

Benefits

• Great medical, dental, vision plan
• Pet insurance
• 401k with company match
• Home & auto discounts
• FREE SERVICES
• Competitive base pay plus sales/upgrade/referral commissions
• Annual bonuses
• Merit increases
• Long-term incentive plan
• Company vehicle, gas card, tools & equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Telecommunications
• Education Level: High school or GED