Broadband Network Technician I

Astound Broadband, LLC•Lanham, MD

33d•$25 - $38•Onsite

About The Position

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work: This position will be based out of Astound's Lanham, MD office.

Requirements

Experience: 2+ years (telecom technician)
Competencies: Maintain satisfactory driving record and have a valid driver's license
Customer Service
Communication (verbal, written)
Basic Computer Skills
Aptitude to learn to skills
Problem solving
Time Management
Teamwork
Working alone
Ability to read and interpret maps
Bucket Certified
Ohm's
Understand the Outside Plant
Ability to lift up to 75 lbs
Standing and walking for extended periods of time
High School Diploma or equivalent

Responsibilities

Detect, troubleshoot and resolve system outages
Emergency coax restoration
Underground cable
Maintenance (power supply, actives)
Leakage
Splicing
Documentation
Participation in a 24/7 on-call rotation
Other duties as assigned

Benefits

401k retirement plan, with employer match
Insurance options including: medical, dental, vision, life and STD insurance
Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
Floating Holiday: 40 hours per year
Paid Holidays: 7 days per year
Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
Tuition reimbursement program
Employee discount program
Benefits listed above are for regular full-time positions

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