Brio-Assistant General Manager- Hourly Brio- Polaris

Earl Enterprises • Columbus, OH

97d

About The Position

Assists in the management of all aspects and functions of the property in accordance with BRIO/BRAVO standards of excellence. Provides assistance to the General Manager with all Guest service, passion for the brand, family communication, development of authentic talent, operational standards of excellence, and decision-making and for the entire location. Directs, implements and maintains a philosophy congruent with BRIO/BRAVO's culture, which services as a guide to all family members.

Responsibilities

• Achieve Company goals for Sales, Cost Control and Profitability
• Ensure Guest Service standards are consistently met or exceeded
• Hire, train and develop hospitality-focused Team Members
• Comply with all Federal, State and local laws, as well as company policies and procedures
• Strives to create an operation that values BRIO/BRAVO's standards of Guest Service
• Creates and contributes to a high-energy environment that promotes maximum engagement and enjoyment for the Family and the Guest
• Communicates in an impactful and meaningful way with management and family members
• Develops talented and committed family members and staff
• Models and executes BRIO/BRAVO practices throughout the entire operation
• Follow established fiscal and operational guidelines to meet Company sales goals
• Utilize all forecasting systems for food production, inventory, labor and scheduling
• Limit turnover costs by maintaining a positive and rewarding work environment
• Demonstrates competence and confidence in making sound effective decisions
• Gathers and utilizes appropriate information and takes urgent action in correcting problems and concerns
• Ensures prompt, friendly service according to company guidelines
• Devises and executes comprehensive plans, stays updated on all aspects of the operation
• Facilitates a professional and ethical manner that is beyond reproach
• Directly responsible for maximizing the respective locations' sales and profits
• Maintain complete knowledge of and comply with all departmental policies and procedures and service standards
• Ensure proper documentation for all accidents and incidents per BRIO/BRAVO policies and procedures
• Maintain complete knowledge of all menu items, preparation methods, cooking standards, ingredients, portion sizes, garnishes, presentations, and prices
• Maintain complete knowledge of all liquor inventories available
• Ensure that shift changeovers go smoothly by communicating all necessary information to oncoming managers and staff

What This Job Offers

• Job Type: Full-time
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 1,001-5,000 employees