BR-2625 BRIDGE Country Office Operational Excellence Undergraduate Intern

World Wildlife Fund • Washington, DC

3d • Remote

About The Position

WWF seeks a BRIDGE Country Office Operational Excellence Undergraduate Intern to research, design, and implement a dynamic, interactive structure for the Country Offices’ Office Manual and to support country offices in migrating and organizing their content within this platform. The role will also include developing clear instructional documentation to guide users on maintaining, updating, and modifying the content independently in the future.

Requirements

• Pursuing an associate’s or bachelor’s degree in Communications, Digital Design, Information Science, UX Designer, or a related field. Those studying outside these areas are still highly encouraged to apply. Must be an actively enrolled student and not received degree at time of internship start date (June 1, 2026).
• Identifies and aligns with WWF’s core values: Courage, Integrity, Respect, and Collaboration.
• Demonstrates courage by speaking up even when it is difficult, or unpopular.
• Builds trust with colleagues by acting with integrity, owning mistakes, and holding oneself accountable.
• Welcomes other points of view and ideas, recognizing and embracing different and contrary perspectives with kindness, curiosity, and encouragement.
• Makes conscious efforts to promote cooperative practices, behaviors, and ways of working across many groups and individuals.
• Detail oriented, able to work independently.
• Excellent written and verbal communication skills.
• Ability to create clear visual layouts, diagrams, or flowcharts.
• Spanish language proficiency.

Nice To Haves

• Subject expertise in one or more of the following areas is preferred, but not required:
• Spanish fluency.

Responsibilities

• Evaluate platform options (SharePoint, Teams Wiki, OneNote, PDF hyperlinked format, website-based hub, etc.) based on requirements.
• Create a functional prototype of the interactive manual using selected tool(s).
• Assist in reorganizing existing manual content into the new structure applying consistent formatting standards (headers, versioning, disclaimers, etc.).
• Conduct small-group user tests to gather feedback on clarity, navigation, and usability.
• Track issues found during testing, propose improvements and refine design and layout based on review.
• Finalize the dynamic manual’s layout and integrate it into the selected platform.
• Provide suggestions for improvements, version control, and ongoing content management.
• Recommend governance practices for updates (e.g., update cycles, approvals). - Create quick-reference guides, how-to instructions, or short demos for staff for ongoing maintenance and future edits.
• Other operational team duties as time permits.

Benefits

• WWF interns will be offered a set of professional development opportunities, aimed at increasing their exposure to conservation and sustainability careers. This includes:
• Development discussions with their manager;
• Up to two online courses through Cornell University’s eCornell program;
• Speed mentoring with different WWF teams;
• Opportunity to present their work to intern peers and WWF staff;
• Session on resume and interviewing best practices.
• Interns will also have access to an array of networking opportunities. This includes meetings with WWF’s staff and leadership team.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: Associate degree