Brewed DFW- Barista

Paradies Lagardère • DFW Airport, TX

297d

About The Position

Your Career Deserves… MORE FLAVOR! Paradies Lagardère is an award-winning and innovative Airport Concessionaire dedicated to creating exceptional travel experiences. We are looking for dedicated and customer-focused individuals to join our team at Brewed, a café experience that brings quality coffee and hospitality together in an exciting, high-energy setting. If you're passionate about crafting amazing beverages, engaging with guests, and working in a dynamic coffeehouse environment, this is the perfect role for you! As a Barista at Brewed, you'll be at the heart of the café experience, preparing delicious coffee beverages while ensuring every guest feels welcome and valued. You'll be responsible for maintaining drink quality, providing friendly service, and keeping the café running smoothly.

Requirements

• High School diploma or GED is required.
• Food and Beverage experience is preferred but not required.
• Customer service focused and solution oriented.
• Ability to take direction and collaborate in a team environment.
• Ability to work in a high energy and demanding environment.
• Knowledge of math to figure cost, make change, and cash handling procedures.
• Effective communication skills and the ability to work independently as well as with other team members.
• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers.
• ServSafe Certification or equivalent, preferred.

Nice To Haves

• Ability to work various shifts in a 7/365 team-oriented environment.
• Excellent customer service skills and an ability to communicate effectively, in English.
• Strong self-motivation, leadership, and organizational skills.
• Positive interpersonal skills.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Ability to adapt to changing priorities and unexpected situations.
• Proficiency required in reading, writing and mathematics, in English.
• Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, climbing on a ladder, and walking long distances.
• Standing for long periods of time and the ability to work in an environment with varying temperatures.

Responsibilities

• Create High-Quality Beverages: Prepare and serve espresso drinks, brewed coffee, teas, and specialty beverages following company recipes and presentation standards.
• Provide Outstanding Customer Service: Greet every guest warmly, take orders accurately, and offer recommendations with a smile.
• Exceed First Class Service standards and behavior with guests, business partners, and peers.
• Prepare and Serve Food: Assemble fresh food items, pastries, and breakfast sandwiches while ensuring quality and accuracy.
• Warmly greet, acknowledge, and take guests drink and food order within 30 seconds of them entering the concept.
• Operate coffee making equipment: Dismantling and cleaning machinery, as needed.
• Prepare and present beverages according to established recipe and presentation standards.
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
• Handle money, process credit and debit card, make change, while complying with the company's Cash Handling and Loss Prevention Standard Operating Procedures.
• Ensure guest satisfaction and work to resolve any guest issues or concerns enlisting the assistance of a manager, if necessary, immediately.
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
• Assist with new team member training by positively reinforcing successful performance and helping as needed.
• Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup, and documentation.
• Maintain a clean organized work environment that is free of safety hazards including trash, sweeping, mopping, and dishes.
• Receive positive Secret Shopper scores.
• Ask correct SMG related questions for positive comments.
• Be compliant with all local, state, federal laws and regulation including those relating to food safety.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED